![Globo Product Options, Variant](https://cdn.shopify.com/app-store/listing_images/75a3a42f9b230bf56ca785dc5677afa8/icon/CNmi6eePj4UDEAE=.png)
Globo Product Options, Variant
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Where do I start, excuses and lies for over 12 months. Customers select products and the pricing dosent come up. The price will come up as free to the customer. Globo kept saying it was the settings and instructed me to make the changes. Worked once then reverts back to $0.00 for the variant, thousands of dollars lost. We kept going around in circles tor about a year then I was finally told I was using the old version that was more tha a year old. I was perplexed as I gave globo access to shopify on a few occasions to fix the issue over the same period. When updating from old version to new the data is all lost and you need to start from scratch, also the pricing is higher. All along I was made to feel it was my fault but in no way shape or form was it. In the end Helen from globo's excuse was we are in Vietnam???
Love this app! Super quick customer service. Rosie helped me within a minute!!
Ran into an issue with setting up a new product option and contacted support. Was responded to immediately and the problem was fixed within 24 hours.
Fantastic customer support!
Absolutely brilliant company... Very kind and rapid support. Defiantly can see why the ratings high!
Extremely helpful Helen, she gives quick solutions that are clear to follow. She is honest and friendly. the customer service team is top notch.
I tried a several apps and frustrated this App is great. The support service is excellent, I worked with Rosi several times and she is very helpful.
I was looking for an app that would allow customization for my products and am glad I came across this as it is super user friendly and functional.
When I came across an issue, support was quick as Helen responded within several minutes to evaluate the issue and was responsive in assisting me to resolve it.
Rosie was a great help very fast at troubleshooting and fix errors quickly thank you Rosie
Best support service ever! Helen was very helpful and helped me with all my doubts and difficulties in configuring the app in the best way for my store. I am very satisfied!
The service was very good and I quickly helped to solve the problem.