Globo Product Options, Variant

I had been using it for many months and suddenly it no longer works, it made me lose a lot of money on advertising

I initially had high hopes for this app, but recently the team kept creating variant option sets with glitches and weren't able to undo them and wasted a lot of our time. When we first approach them with this issue, they initially said they couldn't do it. When we wanted a refund, they were "able" to do it. In the end, not successful and encountered some unprofessionalism from the customer service team. They shut off the chat option to avoid talking to us. Gave us a bunch of excuses that did not make sense. Anyway, maybe other people may have better luck and experience. We did not and are moving on!

Stopped working with newest Shopify update - no resolution In over a week.

Non-existent live support. There's a "Start a Live Chat" button but clicking it literally does nothing... How does this app have 2,000+ 5 star reviews?

terrible - never found a use for it and they continued to charge us after we removed their app!

customers support would solve issue, week later still nothing done. i understand sometimes delay but just forgetting someone's issue is no service.

Their customer support is very, very poor. I tried the paid version, but the support team member couldn't care less to help.

Cancel subscription

After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.

horrible support, tried for 4 days and could never get a response , or straight answer . deleted the app and installed avis plus