Globo Product Options, Variant , 1,209 則評價
Very quick to resolve my issue, I asked to have the powered by globo' tag removed from my website, a few hours later it was resolved!
I haven't had it long, but so far so great!
I put in a request to make some changes to the style to better match the theme of my site. I wasn't sure how to request what I wanted so I fumbled out a couple of weird emails that made me look a bit nuts, I'm sure. No problem! Helen was amazing and got it done, and I really like how it looks. She even went another step to ensure the watermark was removed to make the site look more professional. And it was done within a couple hours. I was expecting to wait until at least the day or even post-launch. Really really happy with this app and service so far.
THANKS HELEN!
Can't get past step 2, requested assistance twice, and eventually got sent an email with a link to their FAQs. Moving on.
We are sorry it is not impressed by you for the first time. Our app's backend and frontend still work well. It's just a minor misunderstanding in conversation that cause confusion for you. We can’t fix the past but you have our commitment to improve the way our staff serves every customer.
We would love to guide you any steps to set up the app as soon as possible. Please reach our to us again anytime.
This app has worked perfectly for my shop, they even did some coding on my order printer app so that the customizations show up on our packing slips for fulfillment purposes - amazing customer service!
We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list.
Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it.
If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.
App sencilla y fácil de usar. El soporte muy amable y con una respuesta muy rápida. Lo recomiendo 100%
Me han ayudado muy bien. No sabia como hacer unas cosas, y ellos me han ayudado mucho. Lo recomiendo totalmente
Gracias
Fantastic app!
Easy to set-up and more importantly great response time and support on customized need.
Seemless App, good support!
Properly solves our issue to collect details to make the order personalised
Die App ist sehr gut und nur zu empfehlen. Man kann eine Vielzahl an Varianten einstellen und hat eine große Auswahl an Darstellungsmöglichkeiten.
Die Bedienung ist einfach und alles funktioniert wie es soll.