Globo Product Options, Variant , 2,049 則評價
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The Globo care team was amazing. I contacted After 10pm and they assisted me right away. I was having multiple issues during the day of my launch and they got on and helped me right away.
All the stars for this app. Customer service has always helped when I have needed them.
Great app and great customer service. I was able to get custom order info added by customers via a text box
Customer service is fantastic
I recommend this app. The customer service dealt with the problem in a timely manner and solved my problem.
They are always so helpful whenever I have an issue. Helen helped me out today and I’m so glad. This is a great app and I’m not sure what I would do without it.
Excellent and amazing App..Friendly customer services to sorted out my problem within few hours. Thank yOou for you support..
This app helps us managing our custom products easily. The support team is always there to help.
I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!
On behalf of our development team, we’re so sorry about the experience you are facing.
However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly.
We are eagerly awaiting your comments on this.
Extremely great product, the support staff was very enthusiastic and helped me answer my questions, thank you very much! 5 stars!!!!!