Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable product options and seamless integration. It's praised for its user-friendly interface, ability to add extra paid options, and handle complex product variants. The inclusion of surcharges for certain options is also appreciated. Merchants commend the support team for their prompt and helpful responses, particularly noting the assistance of Helen and Rosie. The app is appreciated for its functionality, aesthetics, and excellent customer service.

December 30, 2023

The app needs some little adjustments:
- look of the variants could be better.
- when Adding variants, on the invoices/orders there are a lot of variants. Not really clear

Customer service is good they helped me with the issues i got.

Hustlerstudiomfg
Netherlands
12 days using the app
December 7, 2023

It's a bit clunky but good when you figure it out. The live chat staff are really great at helping resolve issues

Mycloudy
Australia
Over 2 years using the app
November 9, 2023

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Laceeze
United Kingdom
Over 2 years using the app
November 17, 2023

This app helps us managing our custom products easily. The support team is always there to help.

DEV San Saru
Spain
About 1 year using the app
November 15, 2023

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

solergo
Switzerland
2 days using the app
Edited December 10, 2023

Great customer support. Thank you for dealing with my issue.

Love From
New Zealand
24 days using the app
November 2, 2023

Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.

Aqua Academy
United States
10 days using the app
December 19, 2023

Rosie has been very helpful

Broadway Diamonds
United States
2 days using the app
September 12, 2023

This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me.

I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them.

Overall a good app.

Sheepscot River Pottery
United States
12 months using the app
November 24, 2023

Me han atendido rápido y Erika ha sido muy amable.

seisdeltres
Spain
Almost 2 years using the app