Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable product options and complex variant handling, which enhances customer satisfaction and improves conversion rates. Many appreciate its user-friendly interface and seamless integration with Shopify. The customer support team, particularly Helen and Rosie, are praised for their prompt and effective assistance. The app's compatibility with other apps like Order Printer is also appreciated. It's particularly beneficial for businesses offering highly customized products, with many reporting increased operational efficiency and a more interactive design process. The app is also noted for its affordability and cost-effectiveness.

February 21, 2024

After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.

CIELOGAMES
Japan
8 days using the app
January 31, 2024

Great app for product customization. Easy to use on the back end. I encountered some minor issues but support is quick and helpful.

Hartree Designs
Canada
1 day using the app
February 1, 2024

Rosie has been very kind to me; she assisted me with the setup of the options and customized the boxes according to my preferences swiftly. I recommend this app.

PawfectPortraitz
Canada
3 days using the app
March 28, 2024

So far, so good! It's easy to use and exactly what I was looking for. Helps streamline custom orders and speed up the process significantly. Custom support was quick to respond and help me through user errors

Horse Show Beauty Designs
United States
About 2 hours using the app
December 11, 2023

Great app, and I think that the customer service is what makes this app really shine. I have multiple requests, and they are very prompt with the emails, and usually implement what I need within a day. Great service, 5 stars!

agache
Romania
3 months using the app
April 15, 2024

Meega Produktkonfigurator und super schneller Support und Hilfe :-) Danke Rosie ;-)

Reitstiefel.Shop
Germany
5 months using the app
April 9, 2024

Nice and easy settings and setup. Needed some help after installation with the placing of the options. Quick response via chat and the problem got solved quickly too.

Houtje-Van-Joutje
Netherlands
About 2 hours using the app
January 16, 2024

We have used this app on our website and we are very happy with the results. Fast responses from their support team.

Sikkerhedsgiganten Aps
Denmark
3 days using the app
December 2, 2023

Great app and awesome customer support! When I had a small issue after updating a feature, the support team resolved quickly for me. Thank you!

Unperfekt-Studios
Canada
About 1 year using the app
April 4, 2024

Great support by Rosie! Quick and Friendly

Oak Servers
Pakistan
3 days using the app