Globo Product Options, Variant , 1,915 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable product options and complex variant handling, which enhances customer satisfaction and improves conversion rates. Many appreciate its user-friendly interface and seamless integration with Shopify. The customer support team, particularly Helen and Rosie, are praised for their prompt and effective assistance. The app's compatibility with other apps like Order Printer is also appreciated. It's particularly beneficial for businesses offering highly customized products, with many reporting increased operational efficiency and a more interactive design process. The app is also noted for its affordability and cost-effectiveness.
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I had an issue with Product options and they fixed it quick.
This app helps us managing our custom products easily. The support team is always there to help.
Great customer service. Though I waited 40mins
the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.
Great customer support. Thank you for dealing with my issue.
Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.
Rosie has been very helpful
This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me.
I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them.
Overall a good app.
We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list.
Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it.
If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.
Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!