Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,549)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store customization, which boosts sales and customer satisfaction. It handles complex product configurations with features like real-time previews and a user-friendly interface. Its seamless Shopify integration and reliable performance are frequently praised. The customer support team is noted for their responsiveness and effective problem-solving, providing customized assistance and proactive solutions.

June 20, 2022

Very good and helpful and very understanding. Very polite and willingness to help is very good. Very honest

DREAMSCRAFT4U
United Kingdom
20 days using the app
February 21, 2022

Great and chilled and speedy for the support side from the developer to fix issues of my website with regard to the app.

Moozbox
China
20 days using the app
April 24, 2024

I want to express my sincere gratitude to the support team of this app, particularly to Helen, for their incredibly quick response to a recent issue I experienced. The bug was addressed so swiftly that it had minimal impact on my business operations, which is quite remarkable.

Their professional and efficient service deserves recognition, and I genuinely recommend this app to other Shopify store owners for its reliability and excellent customer care.

アクリルモール
Japan
19 days using the app
October 26, 2023

Great support!

I had an issue with the app, some settings weren't working correctly (my theme is a bit outdated).

I opened a ticket, and in less than a day, the problem was resolved!
Thanks Helen from the support team.

Equistasi®
Italy
20 days using the app
May 9, 2023

I've had a lot of contact with app developers over the past 3 years. Honestly the experience can be pretty frustrating. My experience with Globo is the prototype of what I'd look for. Quick, responsive, and does a great job of actively listening. Most of the contact with app developers revolves around them helping stores figure out how to address specific user specific issues. Globo knocked it out of the park and I couldn't be happier with the final result.

Keg N Bottle
United States
20 days using the app
May 31, 2023

Absolutely great support had a niche use for pricing and they were able to assist within hours.

Highly recommended

GS Store_JustDigital
United Kingdom
20 days using the app
July 5, 2023

The customer service is very responsive, and the app itself is pretty clear to use! I would recommend it to those with various choice options that Shopify does not support.

Allesin
China
20 days using the app
December 26, 2022

LOVE IT! Swtich from another app and this one is 10x better. Support is amazing too. I am a subscriber of their filter app as well definitely check them out!

JDMuscle
United States
19 days using the app
September 8, 2023

I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!

Designodeal
United States
Over 1 year using the app
Globo.io replied September 11, 2023

On behalf of our development team, we’re so sorry about the experience you are facing.

However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly.

We are eagerly awaiting your comments on this.

July 26, 2022

問い合わせた際に、対応が早くて助かった。 When we contacted the app development company, they responded quickly and were very helpful.

ONFILE
Japan
19 days using the app