Globo Product Options, Variant

Fantastic Customization Tool for Product Variations!

As a store owner, one of the most challenging aspects is offering the right variety of options for customers without overwhelming them. Product Options Pro solves this problem beautifully!

The app allows for seamless creation of custom product options and variants, enabling us to offer a wide range of personalization choices, from color swatches and dropdowns to custom text fields. It integrates smoothly with our Shopify store, and the user interface is intuitive, so I didn’t need to spend hours figuring out how to make it work.

What I love most is the flexibility — we can set different pricing based on the options selected, and there are no limits to the number of variants you can add. It’s perfect for stores that sell products with lots of variations (e.g., custom engravings, personalized items, or tiered pricing based on quantity).

The customer support team is also top-notch. They were quick to help when I had a question, and they offered great advice to optimize my options setup.

Extremely Disappointed — App Not Working & Poor Support Response

I’ve been using this app for a long time and initially trusted it because of the positive reviews. Unfortunately, it’s no longer performing as expected and has created a lot of confusion for our customers.

The main issue is with the feature that should allow customers to buy an additional product (in our case, a rubber sole along with our Kolhapuri footwear). Customers think they’ve added the rubber sole to their cart, but it doesn’t appear in the final order — leading to a messy and frustrating experience for both our team and our customers.

When we reached out to support, they simply raised their hands and refused to take responsibility. Instead of offering a proper solution or follow-up, the issue was brushed aside.

We were genuinely hopeful that this app would enhance our store’s functionality, but it’s turned out to be unreliable and disappointing. I hope the developers take this feedback seriously and fix both the technical issues and their customer support approach.

Super easy to use and perfect for adding text or color changes to products. The support team was fantastic, they replied within hours and quickly fixed an issue with old code on my site. Highly recommend!