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Unfortunately I will be going with a different product options app. This app appeared to be promising but the support is just awful. I have sent multiple support tickets and emailed the guy who they assign to you once you get the app.. bgilbert.. and no response of any kind.
Hope you guys are able to work on that.
I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.
I think this is a really great app as it does solve some of my problems. It just takes some time to load the fields when launching the product. Also want the option to not add the same conditions if the qty's increase.
Thank You for your feedback! We actually may be able to fix both of the items outlined above! Would you mind sending us a support ticket to support@w3trends.com? We want to ensure that you have the best experience with our Custom Product Options app. :)
Excellent customer service!! At least they understand what you looking for easy to download highly recommended
you can not install the app because it is a trap when you ask for help they want extra $25 try and see waste of time
The app worked fine, and the price-point was good. We used it in our company for 6 months and moved to a different apps that offered photos with the add on items / swatches.