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Extremely good service and very helpful as you know most apps always have slight issues and brad helped me Perfect the app for my website free of charge and won a long term customer. Multi currency was no issue with all the added prices and a much cheaper option then the others you cant go wrong here.
HIGHLY RECOMMENDED!
amazing support! I recently faced technical issues with this app, but the support team's response was incredible. They swiftly addressed my problem, guiding me through solutions with patience and expertise.
Not an ideal app for apparel. The app requires you to add conditional logic for every product variant so if I have one shirt with 6 sizes and 3 colors I would have to add conditional logic 18 times for just one product. The manual instructions didn't correlate with my theme either. The company did install it within 24 hours though and the video in how to use it is very helpful.
Thank you for trying out our Custom Product Options app and leaving a review. The Conditional logic feature is only necessary if you want to perform an action when the customer makes a selection. For example, adding a product to the cart, or showing/hiding an option. It is not necessary if you are simply showing options.
Also, please note, Custom Product Options app does not replace the Shopify variants for a product. If you only need sizes and colors for a shirt, then variants are most likely the better option.
If you are interested in trying out the app again in the future please reach out to our support team and we can help you decide which options you need and how to configure them.
This app is brilliant, I have tried other custom apps and this one is miles ahead. Very user friendly and fits into our theme absolutely seamlessly. If you get stuck anywhere along the way the support team are very helpful and so quick at getting issues ironed out . Feels like you are dealing with nice genuine people instead of the usual robot replies we are all used to these days . 5 stars for sure !
Unfortunately I will be going with a different product options app. This app appeared to be promising but the support is just awful. I have sent multiple support tickets and emailed the guy who they assign to you once you get the app.. bgilbert.. and no response of any kind.
Hope you guys are able to work on that.
Great app. Smart and well made, full of features.
I made a request to the developer, who answered me in a few minutes solving the problem. That's great.
Thank you.
This has proven the best program on shopify if you are a retailer with products that need many different kinds of options, some required, some optional, some text boxes needed for measurements, etc. The interface also makes it easy to attach more than 1 product to the set of options instead of having to edit each individual product. From a customer stand-point, the design and interface is easy to choose and see the added prices for different options, etc. Finally, their customer service has been a huge help! I had entered code incorrectly and they went in and made the fix for me for no charge. I highly recommend W3 as your options editor.
Great customer service. I don't have much experience with the app performance yet. However, the customer support has been really great with very quick responses and solutions to my questions. With the free trial and efficient services, it's a no-brainer to at least TRY this app out! Thank you W3trends team!
It took a while to figure out because the video tutorial doesn't go in depth but after I emailed a couple of questions and played around with it I found it easy to use and so far has been able to accommodate my needs.
Justin is a superhero and helped quickly and with exactly what we needed.
Just a heads up, this is very powerful and may require some tweaking in the back end but the support team will give quick response and listen to you. There are some limitations that I wish were available but this custom product builder is far superior to any other custom product builder that I tried. I chose this one by W3Trends because it served my purpose. Thanks!