Reseñas (295)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 3 de agosto de 2018

Incredible customer service ... I am impressed, I thought just by looking at the instructions that this would be a long and complicated road... not at all... I paid for the installation $25 so I would not even bother trying to understand how to :) and then Megan did the rest for me always answering rapidly. So after a few emails, the form I needed is done. I did not spend more than 20 minutes on the whole thing. Bravo and thank you. luc

Next Zones
Canadá
Casi 2 años usando la aplicación
Fecha de modificación: 20 de septiembre de 2017

Fantastic app. Really easy to use and set up. Customer service was fantastic at helping me get things just they way I wanted them. Thanks guys.

Update: Had some issues with what customers were seeing (not the apps fault) and within a few hours of contacting them Jason had the solution for fixing it, now running like a dream. Can't speak highly enough.

My Family Rules
Reino Unido
Casi 2 años usando la aplicación
27 de febrero de 2018

Excellent customer service and support for the app.

Southerndarlings
Estados Unidos
Casi 2 años usando la aplicación
27 de julio de 2017

This app is very easy to integrate and use. Amazing customer service - fast, reliable, and very supportive. 10/10 highly recommend!

Vohco
Australia
Más de 1 año usando la aplicación
30 de abril de 2018

Great product for us and super helpful support team.

Your Gift Basket
Reino Unido
Más de 1 año usando la aplicación
24 de agosto de 2017

LOVE the app and customer service. These guys are really there to help you succeed and make sure you are 100%. Thank you Megan!

Petcanvaa
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 2 de noviembre de 2018

This app has been a watershed for our shop as we try to streamline our custom ordering process. It allows us to capture line item properties, build logic into the product listings and charge extra for options. It does require some integration testing and modification to notifications and invoices to properly show the extra information but the support team at W3 has been super helpful, responsive and have solved all of our issues. We evaluated other solutions first, but we found this to be the best option available for Shopify by far and the price is very reasonable.

Update 11-2-2018: We updated our theme to the latest version and needed some help updating the custom product options. Within 1 hour of contacting the team at W3 Trends, we had everything fixed. I cannot recommend them highly enough. Thanks for being awesome!!

Hand And Hide
Estados Unidos
Más de 1 año usando la aplicación
28 de abril de 2020

It was our first time using this app so I wasn't sure how it'd pan out, since we had so many issues with our last one, but this app is amazing! It allowed us to do everything we wanted plus more. The image customizing tool is great and has made our customers very happy. The customer support team goes above and beyond and help answer our questions very quickly. Most companies would take at least a day to answer a question, but the Custom Product Options team answered within minutes and helped us get everything done quickly. I'd highly recommend this app and customer service team!

Riot Sports Gear
Estados Unidos
19 días usando la aplicación
10 de marzo de 2018

So far the best product options app I've used/tried. And I've tried A LOT! They did a great job at making sure to add all the little awesome details you need to make your online store work seamlessly.
I would 100% recommend this (and will) to anyone.
I also LOVE the fact that I can call them on the phone if need be for help. That is so rare now a days. It's SUPER helpful!

Wholesome Bakery
Estados Unidos
Más de 1 año usando la aplicación
5 de marzo de 2018

Justin Smith is great to work with, he got me through a road block and now my store is functioning great...smooth sailing from here. Thanks! Highly recommend this product and support staff.

Shop Strange Stores
Estados Unidos
Más de 1 año usando la aplicación