W3 Custom Product Options , 리뷰 303개

We manufacture expensive products that are customizable so options that require conditional logic are required. It can get pretty complex. We'd been using an app by a big developer but any time changes had to be made to products it was always a clunky hassle. We were also using another developers expensive app as a product builder or visualizer tool but it had many issues on the back end that they couldn't overcome and any support, in general was pretty poor. We put up with it.

So, we decided to give Custom Product Options a shot. It's shaping up to be a great replacement for both apps (which will save money). We are really leveraging the image customizer portion of the app. The level of support and responsiveness to questions or technical issues has been outstanding so far. Very impressed! Thank you.

Update: Continue to be very responsive and helpful to requests - above and beyond. Recommended!

LOVE THE APP AND THE CUSTOMER SERVICE!!!!! They've resolved the issue and roadblock for me within 24 hours.

Thanks Megan! :)

After switching from the OPTION APP BY BOLD, I found this APP is a problem solver, I use it as a customizer for my product, and it works great especially the special feature "image customizer", it makes the features visible to my visitors and makes it much easier for our client to customize the products. I did have some issues when using this APP, we must have sent more than 20 emails asking questions. Megan is so helpful, she is so patient with my questions and my poor expression of English, and she solves most of the problems very well. Thank you so much!

Customer support is nothing short of AMAZING.
Everything works as it should.

It's kind of hard in the beginning navigating around the app, but called and emailed tech support and they were awesome! It even took me all day but they worked with me every step of the way. This app was a great asset to my online store!

Customer service is great! After my initial review, their team reached out to me to get all the issues resolved. They were fast and had a good response for all my questions. I am excited about using this app and will update review in 6 months.

Amaziingly flexible and robust app - and amazing support from the W3 team.

Don't look any further for a product options app! Justin and the team at W3 are incredibly responsive and helped me resolve numerous issues I was having with my store. And they are in the USA so when you make a request the communication is clear and concise. A+++!!!

Great app, even greater service. I had a few issues and they were right on it to find and fix the problem!

I needed help adding some options to my website. Were very helpful throughout the whole process and very timely as well! Thanks again!