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After switching from the OPTION APP BY BOLD, I found this APP is a problem solver, I use it as a customizer for my product, and it works great especially the special feature "image customizer", it makes the features visible to my visitors and makes it much easier for our client to customize the products. I did have some issues when using this APP, we must have sent more than 20 emails asking questions. Megan is so helpful, she is so patient with my questions and my poor expression of English, and she solves most of the problems very well. Thank you so much!
Customer service is great! After my initial review, their team reached out to me to get all the issues resolved. They were fast and had a good response for all my questions. I am excited about using this app and will update review in 6 months.
I needed help adding some options to my website. Were very helpful throughout the whole process and very timely as well! Thanks again!
Great app and great service. They helped me install the app in my theme quickly and gave me some great tips for customization.
Highly recommend the Custom Product Options app from W3 Trends. Been using this app for years...without the app we could not offer dog coats to our customers in all the colors and sizes we make. The Custom Product Options also lets us offer other dog coat options. Most importantly, we are able to require customers to provide detailed measurements that allow us to customize the fit of our dog coats to the unique physique of a customer's dog. Being able to duplicate and modify the field groups really saves time. From time to time, unusual situations have come up and I have received timely and helpful support!
Just finishing up my week trial with this app and wanted to post a review. First, Brad has been fantastic! Responds to inquiries typically within 24 hrs. If I'm trying to do things outside the scope of the app, Brad takes the time to suggest alternative ideas and work arounds to accomplish what I want. I also really appreciate the thought that went into making this app so user friendly for us technically challenged users:). I need to build fairly complicated order forms in my store with lots of options, conditional logic, and file uploads, and this app seems to be up for the job so far... and at a very fair price to boot!. This is a fairly new app and from my understanding still has some enhancements in the works as well. Really did my research because I didn't want to spend a lot of time trialing different apps only to find they couldn't meet my needs halfway through the building process... so glad it seems I got it right the first time around! Definitely recommend this app and developer!
Incredible customer service and I could not be more satisfied!
Simple, easy and works perfectly. Terrific customer support!
This is an app that will make us money.
The best app. Great customer service..
GOODBYE PRODUCT VARIANTS!!! CPO allowed me to get rid of product variants - which were causing so many issues for my store. The new CPO app is really a game changer - it makes life so much easier for us. Plus, running upgrade product reports are much easier. IF VARIANTS ARE CAUSING YOU PROBLEMS, THIS APP SOLVES IT!!!!!!!! THANK YOU W3 TRENDS!!!