Recensioner (295)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
6 november 2019

This app is imperative to our operations and works perfectly! With so many different options to add personalization or options to products in such an easy way. Even better than the app... if that is possible; is the customer support. The W3 team is quick to reply, fix issues, build extra functions (at a very reasonable rate) and always go above and beyond!

kateaspen
USA
21 dagar användning av appen
11 mars 2017

Easy to use and amazing support! We were up and running immediately. Highly recommend

Sola Wood
USA
Nästan 2 år användning av appen
Redigerat 3 augusti 2018

Incredible customer service ... I am impressed, I thought just by looking at the instructions that this would be a long and complicated road... not at all... I paid for the installation $25 so I would not even bother trying to understand how to :) and then Megan did the rest for me always answering rapidly. So after a few emails, the form I needed is done. I did not spend more than 20 minutes on the whole thing. Bravo and thank you. luc

Next Zones
Kanada
Nästan 2 år användning av appen
Redigerat 20 september 2017

Fantastic app. Really easy to use and set up. Customer service was fantastic at helping me get things just they way I wanted them. Thanks guys.

Update: Had some issues with what customers were seeing (not the apps fault) and within a few hours of contacting them Jason had the solution for fixing it, now running like a dream. Can't speak highly enough.

My Family Rules
Storbritannien
Nästan 2 år användning av appen
27 februari 2018

Excellent customer service and support for the app.

Southerndarlings
USA
Nästan 2 år användning av appen
27 juli 2017

This app is very easy to integrate and use. Amazing customer service - fast, reliable, and very supportive. 10/10 highly recommend!

Vohco
Australien
Mer än ett år användning av appen
30 april 2018

Great product for us and super helpful support team.

Your Gift Basket
Storbritannien
Mer än ett år användning av appen
24 augusti 2017

LOVE the app and customer service. These guys are really there to help you succeed and make sure you are 100%. Thank you Megan!

Petcanvaa
USA
Mer än ett år användning av appen
Redigerat 2 november 2018

This app has been a watershed for our shop as we try to streamline our custom ordering process. It allows us to capture line item properties, build logic into the product listings and charge extra for options. It does require some integration testing and modification to notifications and invoices to properly show the extra information but the support team at W3 has been super helpful, responsive and have solved all of our issues. We evaluated other solutions first, but we found this to be the best option available for Shopify by far and the price is very reasonable.

Update 11-2-2018: We updated our theme to the latest version and needed some help updating the custom product options. Within 1 hour of contacting the team at W3 Trends, we had everything fixed. I cannot recommend them highly enough. Thanks for being awesome!!

Hand And Hide
USA
Mer än ett år användning av appen
28 april 2020

It was our first time using this app so I wasn't sure how it'd pan out, since we had so many issues with our last one, but this app is amazing! It allowed us to do everything we wanted plus more. The image customizing tool is great and has made our customers very happy. The customer support team goes above and beyond and help answer our questions very quickly. Most companies would take at least a day to answer a question, but the Custom Product Options team answered within minutes and helped us get everything done quickly. I'd highly recommend this app and customer service team!

Riot Sports Gear
USA
19 dagar användning av appen