W3 Custom Product Options , 303 則評價
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I had forgotten how to use it and while I would have preferred a walk through by a human being... they were quick to send tutorials and follow up with answers.
Been Using this app for more than 4 years and we love it!
Nice app. Great customer service!
I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered.
What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise.
The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service.
I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!
LOTS of settings, options work GREAT as expected -- more importantly: FAST and GREAT support team!
Service client très à l'écoute et réactif. Nous recommandons vivement.
Great company with great products and amazing service. Always quick to respond and solve any little issues that have popped up.
It's fine when it works, but sometimes it will not show anything, and it's a bit stressful not to have that complementary information when needed. But when it works, it's great. A little consistency or help with a human could be a good leap forward.
I am sorry that you are not happy with the app. Just for the record, we only have human support. No bots, no AI, no automated support, and each of your tickets were responded to within 10 minutes of the initial request when it was made during our business hours.
For the last couple of tickets you submitted, it looks like we requested additional information from you, and we never received a reply. Please follow up at support@w3trends.com if you still need assistance, and we will be happy to address your concerns.
We hope to hear from you soon.
Thank You
Decent app, affordable, not the most user friendly but it works. Broke my store when I uninstalled though :/
amazing support! I recently faced technical issues with this app, but the support team's response was incredible. They swiftly addressed my problem, guiding me through solutions with patience and expertise.