W3 Custom Product Options , 302 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    274
  • 4% of ratings are 4 stars
    13
  • 2% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization capabilities, handling both simple and complex products with multiple variants. Features such as add-on fees, class size limitation, and large inventory management are appreciated. The image customizer, user-friendly interface, and compatibility with various themes are also highlighted. The support team is praised for their quick response and expertise. Merchants find the app to be good value for money, supporting a large number of product options and providing a smooth user experience.

August 26, 2022

Absolutely fantastic custom service! I'm based in Australia and the Customer Service Team were on hand sometimes in minutes of me emailing. I asked for a lot of detail and they really came through, Thank you!

MABROOKATIONS®
Australia
About 1 month using the app
August 26, 2020

Really good app, you can group functions by accordions. Great and fast technical assistance. 4 out of 5 stars because to change some things (ex. the color of the accordion bar) you have to modify the code of the theme (it would be better to have this option as a function of the app) but the assistance will help you out with this. With their help I managed to do that even if I don't have any knowledge about coding

Laurels Apron
Italy
4 days using the app
October 16, 2020

The customer service is responsive with this app. It's a good thing because you might need it; my Shopify Theme could not use the Automatic Installation. However, Justin installed it manually for me within an hour of my request, and they did answer a plethora of questions I asked before I was able to set it up successfully on a Copy of our site before I reuploaded the Copy to the LIVE area. (By the way, a Shopify tech told me that APPS would not work unless they were on the LIVE site. WRONG! I got better info about Shopify from the folks at W3Trends! Thank you, Justin!) The reason I'm giving it four stars instead of five is for two reasons: 1. The dashboard usability could be a bit clearer. Even though there are video tutorials, some actions happening on the screen were not made clear in the narration. 2. You can't use apostrophes in your titles above text boxes. Sometimes, ya just gotta have apostrophes. I had to change my verbiage to comply with the code. I understand, from over 20 years of working with my business parnter (in a separate business), who is a programmer, code can't always handle apostrophes, but there are ways around that. Now we'll see if people will use the function to add a NAME to their purchased products we have to honor nurses, doctors, military, firefighters, and police. Note that within the APP portal, you can use HTML to text you may want to add below your actual text boxes. I added RED and BOLDING to some fonts so people will readily see instructions as to how to give us the Titles and Ranks for NAMES, or just the NAMES they want on their products. Overall, great job, folks! Thank you for all of your patience and help.

Lick. Drink. Suck.® by Here's To Ya, LLC
United States
2 days using the app
2
2