Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization capabilities, handling both simple and complex products with multiple variants. Features such as add-on fees, class size limitation, and large inventory management are appreciated. The image customizer, user-friendly interface, and compatibility with various themes are also highlighted. The support team is praised for their quick response and expertise. Merchants find the app to be good value for money, supporting a large number of product options and providing a smooth user experience.

Edited March 15, 2024

Incredible customer service and I could not be more satisfied!

Justchairmats
United States
Almost 7 years using the app
October 13, 2016

Simple, easy and works perfectly. Terrific customer support!

This is an app that will make us money.

Glowdecor
United States
Almost 7 years using the app
Edited March 20, 2023

Customer support is quick and very helpful. This is a great app for adding product options if you have a lot of variants.

Ladd Stamps
Canada
Over 6 years using the app
February 7, 2018

The best app. Great customer service..

Stickerdad Shirtmama
United States
Over 6 years using the app
Edited February 19, 2019

I like this app a lot. I jumped from BOLD to W3 and am not looking back. Here are my key points

-Best product options app for Shopify
-Simplest Interface, very intuitive
-The ability to copy and paste long lists of options
-Simple conditional Logic
-Great support

Our products support a ton of variation. The biggest challenge we have is the need to support a fairly large make/model structure, with 20 or so “make” options conditionally showing about 300 total models. Building this out was so tedious in the BOLD offering and a pain to maintain/edit. With this app, we simply maintain a spreadsheet of all of our options, and then copy/paste the entire list in. SO MUCH FASTER! The interface is l much cleaner, the logical structure/relationships are much more intuitive, and has a much lower learning curve than others I have tested.

This was the last vestige of BOLD apps being on our store and I’m glad to have found a replacement. It's great to finally ditch the bad UI I’ve found in every BOLD App.

UPDATE 2/19/19
You can't beat the customer support and responsiveness of W3Trends. They just did some custom work for me on this app, charged me a fair price, and had it finished in less than a day. They will be my go-to team for any future shopify development.

Shtfgear
United States
About 6 years using the app
December 24, 2015

Amazing app that does exactly what it claims to do. The support that the guys provide is fantastic as well. I needed a few small changes to make it seamless with what I was attempting to build and they stepped up the mark and made the adjustments at no charge and within a day or so! Really can't recommend this app enough - thanks guys!

Teeonedirect
United Kingdom
Almost 6 years using the app
March 1, 2018

Great help from W3 to install quickly and efficiently, had it up and working in an hour. Whole process took about 2 hours. Love when things work easy and efficiently.

Schkinnymaninny
Australia
Over 5 years using the app
October 22, 2016

I looked long and hard for just the right app to add custom product options. I tested a few and found this one great for my needs and easy to understand. Great support too.

Heartandstonejewelry
United States
Over 5 years using the app
Edited March 15, 2022

This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and we're very helpful. We're SO thankful for this app and the developers.

Arctic Summit
United States
Over 5 years using the app
Edited April 4, 2022

This app has allowed us to create all the complex personalization features for our custom wine box products. The interface is easy to use and well designed. The support team always responds quickly to questions and are overall very helpful.

Artificer Wood Works
United States
Over 5 years using the app