Recenze (2 621)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 87 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
26. březen 2014

The Product Options team was fast, responsive, and performed a Premium Product Options installation within 24 hours of receiving my request. I'm more than satisfied with the customer service that was provided and it's clear that the company values their reputation and does their utmost to help out merchants in need.

Massage Table Guru
Spojené státy
Doba používání aplikace: 11 měsíci
26. listopad 2013

Great product for adding multiple options to a product. I like the idea that I can just update my product option field, and it will automatically update my existing products (without having to make 100's of variants). The File Upload feature is a bonus. Recommend having BOLD take care of the Liquid Editing...they are quick and thorough.

rub4scent
Spojené státy
Doba používání aplikace: 11 měsíci
16. říjen 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Shop Circle odpověděl 24. říjen 2023

Hello,

We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team

Datum úprav: 28. únor 2020

I contacted Bold App because I was having problems with adding the snippet for adding additional cost to a product. We Nir was the one that helped me. OH MY Gosh, I am so glad I got him. HE IS THE MAN! I didnt' know how to set up a test an he did for me. I was getting very frustrated, I was almost in tears. But to Nir He came through for me. Thank You again sooo soo much!! If I can give more than 5 Stars it would be 10!!

Update 1/8/2020 Kelsey was a lifesaver!! We couldn't figure something out. Shopify couldn't either, but Kelsey came through for us and saved our bacon. Thank you so very very much Kelsey. I'd give you 10 stars if I could because 5 just isn't enough.

Carter was great! I just was asking about the hours. But he was quick, and very friendly! Love talking to you guys!
Thank you Cater!!

Embroidery Today & More
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Shop Circle odpověděl 8. říjen 2019

Hi there! We're so sorry you were having troubles getting the additional cost added for a product or variant using Product Options!

It's fantastic to hear that Nir was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review!

Please let us know if we can assist with anything else in the future.

3. leden 2019

I want to say thank you to Rushit and Subhneet's at support in Bold Commerce. There customer support is great. They were very fast in responding to issues and fixing it. Thanks

VOBIMPRINT
Spojené státy
Doba používání aplikace: 11 měsíci
12. prosinec 2018

I tested out a number of solutions for providing a custom product building experience and this is the one we went with. The interface is easy to use and powerful enough for complex customization flows. The way options with pricing are displayed is the nicest I saw and on top of that they have support for custom styling. I contacted support to discuss more complex integrations as part of our decision making process and they were absolutely amazing!

Chorefree
Kanada
Doba používání aplikace: 11 měsíci
16. květen 2014

This is a great app and fantastic service getting it installed and upgraded really quickly. I couldn't have done my product modifications without it.

Keepsake Frames
Nový Zéland
Doba používání aplikace: 11 měsíci
26. září 2018

I love this product options app!!! Also, Bold installed the app in my theme very quickly, upon request, so I could get started! I needed it because I have a lot of personalized products in my store. The condition feature works perfectly for all of my specialized situations!!! So glad this app was available for customizations...very easy to use if you understand logic/conditional statement flow! Thank you!

'A Friend's Touch Events' Marketplace
Spojené státy
Doba používání aplikace: 11 měsíci
24. červenec 2018

First off, the product itself works amazingly well! It really allows me to run my site the way that works the best for our customers, which is always a good thing...but this review is about the support provided by Tim and Zach L when I screwed up the liquid code on my site after I switched the theme over.....Man, those guys killed it and worked sooooo hard and were incredibly responsive and knowledgeable about the problem (that I created), and were realistic about the possibility that there might not be a whole lot that they can do to fix my cart problems, but again, they worked all day and got everything up and running perfectly and I couldn't be more grateful to the entire Bold team!!! Great Product, but the Customer Service is the really story here. They were second to none!!! Thanks guys!!

Somethincomfy
Spojené státy
Doba používání aplikace: 11 měsíci
11. květen 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Pound A Metre
Spojené království
Doba používání aplikace: 11 měsíci