Recenze (2 599)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 87 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
26. březen 2024

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.

We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.

So not only a great app, but fantastic customer service as well.

Stone Throne
Spojené státy
Doba používání aplikace: Asi 6 roky
7. září 2024

Excellent, customer support is second to none and the app works for me as expected.

A Message From The Fairies
Irsko
Doba používání aplikace: 4 dny
24. květen 2024

Was on a call today with Harun, and he was very helpful and reassuring. After listening to my request, he is going to have a developer call me to set up my products. Best part was no additional cost. Very happy with this level of service.

Blazing Beam Design
Spojené státy
Doba používání aplikace: 5 dny
16. duben 2024

Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!

The Ti Project
Spojené státy
Doba používání aplikace: Asi 2 roky
17. květen 2024

Useful app and a very good support, fast and efficient!

linenforce
Hongkong – ZAO Číny
Doba používání aplikace: Téměř 2 roky
20. srpen 2024

great customer service. Great app.

ArtisanisUniverse
Spojené státy
Doba používání aplikace: 20 dny
7. květen 2024

Had a call with Harun so he could give me an overview on how to use the app and it was extremely helpful. His communication was great and I quickly learned how to get set up.

Nova Saunas
Spojené státy
Doba používání aplikace: 2 měsíci
19. červen 2024

Aplicativo tem uma boa usabilidade e funcionalidade. O aplicativo é tão intuitivo mesmo sem tanta experiência em programação consigo fazer toda a estrutura do produto e suas variações. O suporte é muito solicito e rápido quando foi necessário aciona-los sempre tivemos a resolução em poucos minutos.

Sabre Coldres
Brazílie
Doba používání aplikace: Více než rokem
Datum úprav: 23. květen 2024

all good, great support. Spoke with Harun, what a fantastic customer service, this is the best support I have ever received from a small app in 20 years working with ecommerce

Bettinardi UK
Spojené království
Doba používání aplikace: Asi 2 měsíci
16. duben 2024

Eldin was AMAZING...I needed help, set up a call, and he was able to show me how the app works, and helped guide me through everything that I needed it to do. So helpful to be able to meet and chat with him. What a great experience. Because of the interaction I will use SC Products in place of any competitor. Thank You Eldin P.
Vinny

Quality Liquor Store
Spojené státy
Doba používání aplikace: Asi 2 měsíci