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Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)
Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!
Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!
This product has a few hidden secrets. Once you get to know it there are so many ways of using it. I was able to link in photos as options on a product which was cool.
The service is awesome and i can costumize everything like i want! Would never take another app! I will recommend it!
I was pleasantly surprised by the availability of the Mona agent who really worked very well to solve my problem and answer my request. I had asked for several things at once. She had the patience to answer all my requests. Thank you Mona for your professionalism
Thank you so much for your review! We are so glad that Mona was able to help out in a patient and professional way. If you need anything else we are here to help!
The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.
Hi There,
We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.
Have a lovely day,
Customer Success Team I Shop Circle
Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!
Thanks a lot for the review; I'm glad we were able to assist with some of the more difficult parts, and we delivered what you had hoped for. We're always more than happy to get to the bottom of an issue so that you can continue focusing on your store!
By the way, I love your Easter-themed collars! And the patterns on the other collars and leashes are very cute.
Really terrible support. You constantly have to be proactive in pushing for a response from Bold.
We had Bold integrate its service with our store and once complete, around a week later, the Bold Options looked unprofessional (did not map with the Shopify options) and no Support from Bold. The Bold options would add duplicates of the option to the cart and then when the customer tried to edit the quantity, the whole item would delete. We had to refund customer's orders due to the faulty Bold options.
I would recommend another service to get around the Shopify 100 variant limit.
I have just started to switch over to the Bold Product Options App. The support has been GREAT! Rajni has especially helped me today with understanding the option sets and logic. Thanks!So excited about Bolds Product options app! First, I used another app, and there was just no way to add swatches to my customize-able products. Switching to Bold, they are giving me great support, free trial, and swatches for my products! So excited to see the difference in sales the more I use this feature, especially.
Hi there, thank you for leaving us a review. We're so happy to hear that our support team was able to resolve any issues or questions you had about the option sets and logic!
Don't hesitate to reach out if you have any other questions about the app; we'd love to help again. Also, your custom wood sewing tables are gorgeous!
I am quite a novice in this and couldn´t make it work. But I just get super service from Bold and they are helping me implement the app.
Hello! Thanks for reaching out to us, we're glad we could be of assistance. :-)
Unfortunately, Liquid code isn't always easy to work with, but that's why we've got a team of experts on standby to help however we can if you run into an issue with anything, including the installation of our apps. We hope you enjoy the app once you get a chance to better test it out!