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Excellent customer support provided by Vighnesh. Very fast response and scheduled a installation for me.
Nir was very helpful and solved the issues I was having! Nir explained everything and made it super simple to use!
This Product Option app is one of greatest creativeness. I've been analyzed many shopping site's features like ebay, groupon, www.tmon.co.kr, gmarket.co.kr in Korea (which is leading E-Commerce country and Global. I think there's no shopping site with advanced powerful product option like this. I think this feature mostly fit to creative enterprises who ships their product after obtaining more product option information on the order.
I have given you 2 chances to make this right, i have installed this app 2 months ago and uninstalled it for the unprofessional slow customer service, then I have reinstalled it 48 hours ago and i can still see why i uninstalled this app 2 months ago.
What a shame, my only risk was losing $9.99, would never download any of your products ever again even if its a good functional app, if you have a good product and cannot back it up with a good customer service then there is no way to sell that app.
Good luck on all your other apps.
After paying for the app I was sent the following from them when asking for a refund due to them not able to work on my particular theme.
We are afraid and Sorry to inform you that, it's not possible to answer your question perfectly because we do not have any idea about any third party app or third party theme compatibility.
We do not 100% guarantee any App will work on any theme as there are various factors.
Such as hundreds of themes and apps are getting released and it is not possible for our team to check if which App works in which of them.
Sometimes even in tested themes, some scripts, js errors from the site's existing scripts or other third party plugins, apps may cause issues in the website already which may cause troubles in the App's scripts also.
We are really very sorry for all the inconveniences.
So please try to understand the limitations.
Just remove the App from your store's admin panel's Apps section and the subscription charge will be cancelled automatically.
Love this app. Can't wait for the updates and advancements. It can only get better from here!
A great, easy-to-use app! We needed to be able to offer a large number of product options for one of our necklaces, and this app has been perfect for our needs. Would definitely recommend to others.
Lawrence at Bold is amazing. We had some issues with getting the Product Options setup accurately with our theme and the support team was the greatest customer service I have had in 12 years of web development on any platform I've worked on. A++
Highly recommended. Will be using bold in the future with more clients.
You can not add logic. I Tried to follow up their tutorials and no success. It does not work at all.
Needed more options for my products, works great!