Avis (2 569)

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
31 octobre 2018

Samuel L was super supportive when we had a technical issue. Helped us right-away with not waiting around for the ticket to be escalated to another department. Very refreshing.

The app is killer too, helps with all our offerings.

Popov Leather Canada
Canada
Plus d'un an d’utilisation de l’application
24 juillet 2013

This app has allowed us to move past the limitations of not having enough variants to cover our necessary customization options. Very grateful for this app and what it has allowed us to accomplish!

SleepZero
États-Unis
Environ un an d’utilisation de l’application
Modifié le 17 juin 2020

Another great servie Chat with Mona, awesome help great app!
So far so good, really helps our brand!
The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!

DEALTERIORS
Canada
Plus d'un an d’utilisation de l’application
16 août 2018

Had some issues with the install. Cody - Online help, was awesome got it all straightened out and back on track. The customer support is top notch!!!

Radiant Laser Art
États-Unis
Plus d'un an d’utilisation de l’application
11 juin 2019

Quick and easy fix for an option set that was not showing up on a product. Customer service reps name was Rebecca. Pleasant experience for sure!

Rockin The Shirt
États-Unis
Plus d'un an d’utilisation de l’application
Shop Circle a répondu 17 juin 2019

Hi there! Thanks so much for the review; we're very happy to hear Rebecca was able to help you ,and that it was a quick fix. We're available if you need anything else :)

8 novembre 2019

I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended

Prisma Lighting
Royaume-Uni
Plus d'un an d’utilisation de l’application
Shop Circle a répondu 12 novembre 2019

Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to!

It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-)

Please let us know if we can assist with anything else! Thanks again for the detailed review.

16 juin 2015

Great app and awesome support!
Bold delivers. Very happy customer.

Restaurantes
République dominicaine
18 jours d’utilisation de l’application
4 mars 2019

Have been using this app for around a year. It works well to replace the variants but has one major flaw. Every time I add a new product the options do not show up automatically. I have emailed support numerous times and I have been directed to change a number in my theme code to reset the cache. This works sometimes but not all the time. Sometimes when I need to add a product in a pinch I cannot get the options to show and I have to wait for support to fix it. I have emailed numerous times and never gotten a solution that actually works all the time.

ellyandgrace
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 4 janvier 2018

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently.

The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team. Paul a team member was extremely helpful.

The Personalized Doormats Company
États-Unis
Plus d'un an d’utilisation de l’application
14 août 2019

This is a great app that provided the additional custom product options we needed, and the support is Priceless! We had a client site that needed to be built with 100s of products in a handful of days and we made the dealine #Boldsavedtheday Thank YOU Rony and Navjot!!

Happy Ballerdays
États-Unis
Plus d'un an d’utilisation de l’application
Shop Circle a répondu 15 août 2019

Thank you very much for the review; we're so happy to hear that Rony and Navjot were able to help you get all of your client's products and options inputted. It can certainly be time-consuming!

Awesome product concept, by the way. Looking forward to seeing what other holiday ideas you have in the future. :-)