SC Product Options , 2 528 avis

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 28 juillet 2019

I normally really LOVE Bold Apps and I think they're a good company, but this app definitely has some issues that they can't seem to fix for me. In particular, the app seems to randomly apply the options to some products and not others, giving me and my customers a very inconsistent experience. When I try to contact Bold, they are "kind of" helpful, but the thing is, I get passed from one rep to another and often have to explain the problem over and over again. I also feel that the reps do not read my messages carefully, because sometimes they make suggestions for things that I've already tried doing, which makes me feel like I'm wasting my time. I'm STILL trying to get it to work properly, after having it for over a month and paying for the $20 subscription. It's been a frustrating experience, but I'm hoping that Bold will try to improve this product, because so far, I don't feel like it's "there" yet.

woot & hammy
États-Unis
4 mois d’utilisation de l’application
Shop Circle a répondu 4 juillet 2019

Thanks very much for taking the time to leave us a review; we're always happy to hear when support is able to solve any issues and answer any questions our merchants have!

We can't wait to you use Product Options on your store to offer engraving and chain length customizations for your necklaces - by the way, I really love your animal jewelry and the Celtic designs!

Don't hesitate to reach out if you have any other questions. :-)

Modifié le 13 décembre 2018

Bemused Inc.

The product documentation is horrendous. It's clearly written to be deciphered by an astrophysicist, but not to an average user. There must be some hidden *modes* in configuring the options. I am literally scouring the screen, page by page, pixel by pixel, trying to locate some invisible radio buttons that are so ludicrously so well concealed!

It's been TWO weeks and I am still trying to figure out how to justify my US$19.99 / mth subscription. Obviously, my optimism has been misplaced...

Squadron Wraps
Canada
3 mois d’utilisation de l’application
23 mars 2019

I've paid and upgraded to premium, however, my options remain at the basic level and I cannot set up swatches. Very frustrating...

Rattan Imports
États-Unis
4 mois d’utilisation de l’application
Shop Circle a répondu 26 mars 2019

Hi there, thank you for the review. I wanted to apologize that you ran into some issues regarding the switch from Basic to Premium, however I am happy to see that our support team was able to assist you and get that working!

9 décembre 2013

Very Good app. Does what's it meant to do, with the option to customize CSS to integrate seamlessly in your theme.

The Kitchen Canada
Canada
3 mois d’utilisation de l’application
3 août 2017

KidsAtPlay.sg is a one-stop portal where parents can search and book children's play activities, sports and birthday party packages in Singapore.

Needless to say, there are numerous options / packages / add-ons that parents can choose to top-up on the original product. As I am also using a unique voucher code per product (for redemption) that utilises metafields to generate, it took me a long long while to create and edit each and every option!

Thankfully, halfway through that process, I found Product Options! Well I'm already using your Loyalty Points and Recurring Memberships apps, so hey, why not give it a try?

BEST APP IN THE SHOPIFY WORLD, no scratch that, BEST APPS IN THE WORLD!

Saved me so much time (no need to create metafields!) and al information is captured as it is! Loved that various types of options can be used, and I've combined a mixture of radio buttons, check boxes, open text boxes etc.

On this note, can someone help to: create a calendar dropdown for me? I read somewhere that this is do-able.

Also, I hope you'd be able to marry the Loyalty Points app and Product Options app. As of now, I understand that points can only be redeemed off the original product price and not the add-ons. It's very confusing and doesn't tie in well - when selected options are added to price, the points do not increase accordingly, and when a customer redeems points - then he'll realise he had only redeemed the original product without the add-ons!

In any case, all I can do now is to add a disclaimer that points can only be redeemed off the original product price :( that kinda sucks from a customer point of view.

So I hope you can marry the two very very soon please!

I've gotten the best support from MC, Alexa and Paul (there's one more but I can't remember his name)! Very fast response time and awesome customer service. I'm quite an impatient woman so I love that they can rectify my issues fast!

Kidsatplaysg
Singapour
3 mois d’utilisation de l’application
Modifié le 17 mai 2019

I had some problems with the order of the extra product options and CSS and the company did a fresh install and took care of my concerns immediately. I'm very happy with the support. I would recommend you let them install the app into your shopping cart. I'll be upgrading to the Pro version shortly.

Skiff Life
États-Unis
4 jours d’utilisation de l’application
Shop Circle a répondu 17 mai 2019

Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)

24 janvier 2015

Spent about 30 hours incorporating this app into our website -- it worked for about 3 days then all of the sudden the prices don't transfer to the cart. We had to shut down our entire business on Friday because nobody from Bold would answer our emails. When they finally did answer they said "we're swamped".....really? Great response Bold and thanks for the loss of revenue.

We paid these people $40 to install the code and $19.99 a month for nothing. I'd stay away from this app unless you want to lose money....

EasyEatz
États-Unis
3 mois d’utilisation de l’application
Modifié le 7 juillet 2023

OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible

However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.

byHannahDesign
États-Unis
3 mois d’utilisation de l’application
23 décembre 2017

So many bugs, so many order errors - we've just had an absolute nightmare fulfilling our Christmas orders because of Bold Product Options. Spend thousands of dollars in development fees trying to streamline and customise the app to make it work effectively, as we'd already launched and committed. Frustrated customers missing out on orders because of missed variants. Very, very disappointed.

Juk Remuera
Nouvelle-Zélande
3 mois d’utilisation de l’application
3 juin 2013

The Shappify Support Team is great! Not only do they respond very quickly, they go out of their way to help and make sure you get the best customer experience. Thank you so much for your help!

The app is very easy to use - definitely worth it.

CookinKit
États-Unis
3 jours d’utilisation de l’application