Avis (2 619)

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
11 septembre 2017

So far I am loving Product Options, this is letting me do what the base install of Shopify won't. Had a few little hiccups with my install so contacted Support and was helped by MC. She was able to fix my problems in no time and now everything is running smoothly!

Gray Fox Strategic
Canada
Environ 17 heures d’utilisation de l’application
Modifié le 25 septembre 2018

This is a very buggy app. The idea is great but BOLD doesn't fully test the app. It doesn't work on Chrome under many circumstances. I also dealt with Tyson who did try but often created more bugs and left LIVE dummy products on our LIVE site.

Again, the app is buggy as hell. We spent weeks trying to address the bugs with Bold with no avail. I spent HOURS testing and sorting the bugs.

Be very careful, you may not catch the bugs yourself, then you will learn you CANNOT access your CART or CANNOT checkout with 3rd parties such as Amazon. It's just not worth it.

Urban Modesty
États-Unis
18 jours d’utilisation de l’application
26 juillet 2018

The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!

Royalbarker
Allemagne
17 jours d’utilisation de l’application
12 janvier 2021

I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error

Tagit Express
Canada
20 jours d’utilisation de l’application
Modifié le 6 août 2020

Does not work with Out Of The Sand Box FLEX theme. I tried to solve the problem with support, takes 48hours + to receive a responds, problem still persists.
PROS: installations is swift
CONS:
- Product images/videos do not load in detail page while app installed (chrome, safari, brave, edge mobile and desktop, all tested, all failed)
- Product options take a while to implement, compared to my new app
- Support is not swift, 48 hours +

It is unfortunate that Shopify enables apps that loose money for all of us to flourish here. I made customer service at OOTSB as well as Shopify aware of this problem. Maybe that is a Canadian custom Americans don't get.

Grow Book™
États-Unis
16 jours d’utilisation de l’application
25 septembre 2018

Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service

Valiant Armoury
États-Unis
Environ 15 heures d’utilisation de l’application
Modifié le 14 avril 2020

It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.

Leya Doll
R.A.S. chinoise de Hong Kong
Environ 15 heures d’utilisation de l’application
Modifié le 7 septembre 2019

I have to give the customer service support team some recognition here because they were extremely helpful in helping me get set up with using this App. I had some complicated logic and they really worked with me to get it to work. Have to give Rick a special thanks here. We are still deciding if this app will work for what we are wanting to do. But I would recommend anyone that is on the fence to certainly give them a try, because the app does offer some cool features and the support is there to help you through. Especially if your logic and needs are not overly complicated, the app will work great. I would certainly recommend.

Gifts Are Blue
États-Unis
15 jours d’utilisation de l’application
Shop Circle a répondu 11 septembre 2019

Thank you very much for recommending our app! We'll be sure to pass along the kind words to Rick. We're happy that our merchants can test out our apps using a free trial to see if it's the right fit for their business, and will gladly assist with anything we can along the way.

We hope you decide to stick with Product Options! If there's anything more we can do to help, please don't hesitate to reach out to us.

18 juillet 2021

Excellent customer service, they have helped me with my problem, the app was not what I needed but nevertheless they have offered me an alternative, thank you very much.

Bubahun
Allemagne
Environ 15 heures d’utilisation de l’application
Shop Circle a répondu 20 juillet 2021

Happy to hear that our team helped you find a solution. Thanks for the review.

18 septembre 2020

Really terrible support. You constantly have to be proactive in pushing for a response from Bold.

We had Bold integrate its service with our store and once complete, around a week later, the Bold Options looked unprofessional (did not map with the Shopify options) and no Support from Bold. The Bold options would add duplicates of the option to the cart and then when the customer tried to edit the quantity, the whole item would delete. We had to refund customer's orders due to the faulty Bold options.

I would recommend another service to get around the Shopify 100 variant limit.

Blue Box
États-Unis
15 jours d’utilisation de l’application