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As non-techies we really appreciate Bold's patience when dealing with us
The Product Options app is performing brilliantly, first with Nirav's help and latterly with Camila, who has been excellent
The app, used in conjunction, with conditional logic, has given us a real advantage over our competitors
Looking forward to using CL to offer charged shipping, free shipping & click & collect options
Thanks again Camila
Hi there! Thank you very much for taking the time to leave us a review - it means a lot to hear your experience! I'm sorry about the time difference delays - we have merchants all around the world so we definitely want to expand our support team in order to best serve everybody, no matter what time it is where they are.
Great to hear that Nirav was able to help you out with the issues you ran into with options and logics. We'll be sure to share the kudos with him. :-) Please let us know if we can help in any other way!
I love this app. We make a highly customizable product and this fit the bill perfectly!! Ty so much to Tamer for his help walking me thru it! and a special shout out to Warren for tweaking it :) I cannot say enough good things about this company or this app!
Worked great for a customized product I was having trouble figuring out.
Nicholas provided me quick assistance, and the new solution ultimately replaced something that was previously much more convoluted. Great support from this company.
Amazing customer service! Exactly what we were needing!
We use this app for custom engraving on our store and it works very well. It was the best we came across to help us figure out image uploads and text options for customers. Would highly suggest!
www.SipDark.com
I used this app to add product personalisation options to my product pages! Truly brilliant app with fantastic support - You receive a response within a day and the whole team are intelligent, friendly and always willing to help!
Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly.
We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team.
Thank you so much Bold, thank you Lawrence.
*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.
We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department.
I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star!
Rolf
Luxerozen.nl