Avis (2 596)

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 2 mai 2024

Unfortunately, I now have to get something off my chest. The app actually always worked perfectly! After a new theme update, the live theme was duplicated. In the backup, an attempt was now made to reinstall the app with the automatic installation. I was informed that the automatic installation did not work. In addition, the formatting of the Live Theme was completely destroyed. The backup theme ...

Tallsy
Allemagne
12 mois d’utilisation de l’application
Shop Circle a répondu 21 juin 2023

Hi There,
We are sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success.

We would be more than happy to ...

17 mai 2021

Challi or whatever their name was couldn't be bothered to review any information - instead of reviewing and proactively assisting - they just passed me back to the original person without even trying - nor was confident in their knowledge of the product. There is very little to no Feature Set examples - because they chose not to make them. I spent $20-$30 and a ton of time to recognize the flaws ...

letmebefrankDESIGN
États-Unis
11 mois d’utilisation de l’application
Shop Circle a répondu 26 mai 2021

Thank you for your review. Sorry for the time you spent setting up our app without finding a solution.

Your feedback has been passed to our content team, we'll be creating ...

22 novembre 2016

Never, ever depend on this app. With the prices charged, I expect support at least during normal business hours. Often during these hours, telephone support is not available. When someone answers, they are personally incapable of helping . They tell you they will open a ticket. Days will go by.

I've had a ticket open since Nov 7th. Today is Nov 22. I've had several responses to this ticket that ...

Sportzcrazymama
États-Unis
11 mois d’utilisation de l’application
26 mai 2023

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, ...

Riff Raff Baby UK
Australie
11 mois d’utilisation de l’application
19 octobre 2018

Not working properly. I try to add a product option and it is just not saving the option. I always expierence this with BOLD apps. On the outside (reviews and stuff) it is amazing, then once you use it, you are constantly getting a new slap in the face.

Snuffelbox
Pays-Bas
10 mois d’utilisation de l’application
31 octobre 2019

Don't recommend. Maybe the app works well, maybe not. They installed 4 seperate times and each time install broke my site, the last install meant customer could not add to cart. Will no longer do business with these cowboys.

Midsummer Star
Australie
10 mois d’utilisation de l’application
Shop Circle a répondu 5 novembre 2019

Hi there, I just wanted to sincerely apologize for the issues you ran into with having the app properly installed on your store. It looks like things were fixed, however we ...

Modifié le 21 juin 2019

Update 2019-06-21: Lowering from 2 stars to 1 star.

Well, not only did they leave a lot of worthless code slowing down the pageload of my site (they offer in the reply below to log in and remove them if I want), but they have been spamming me since my 2-star review. (I'm just not that into you, guys...)

Email #1 from them: "Please don't leave us."
Email #2 from them: "Regarding your review..."
...

Luxury Playstyle
États-Unis
9 mois d’utilisation de l’application
Shop Circle a répondu 20 juin 2019

Hi there! We're so sorry to hear about the troubles you're having with Product Options. We've tried to get in touch a couple of times but we understand that you may have ...

20 mars 2017

I gave multiple chances to this app and all of them have failed. Every time there was bug of some kind making purchasing an item either difficult, confusing or impossible. Either the prices were not showing up in the cart making it confusing for customers, either the options wasn't showing up at all in the cart or the product itself was simply not there anymore. Sometimes, the price was even ...

Brilliance Table Lamps
États-Unis
8 mois d’utilisation de l’application
26 février 2016

A very inconsiderate company with a staff that is more interested in closing tickets then getting the job done correctly.

Oh and don't try and reach them an hour before they close, especially on Fridays. In three weeks they have not returned an email or returned a call after 4pm. they say they close at 5pm.

Shopify should screen their builders more throughly

Lidamd Com
États-Unis
8 mois d’utilisation de l’application
16 novembre 2017

We are very disappointed with support. They cannot solve the problems with missed options and order printer. Right now all options are mixed up when we have two items purchased. Stay away! This costs us hundreds of dollars a week. We have been promised for months that the problem will be solve but it has not.

Shopify has said that this order printer issue is a Bold Commerce problem and they ...

Myboards
États-Unis
8 mois d’utilisation de l’application