Avis (2 615)

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
17 octobre 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Test4apparel4
Inde
Environ 2 ans d’utilisation de l’application
20 juin 2023

Thank you to Jeff and his team for solving an occasional issue we were having. Occasionally priced option variants wouldn't be in the cart when the customer checked out.
The support team fixed this not only for our live store, but also for out development mode testing store. Thank again!

Now if only they could add some quality of life features and proper integration with a few of the apps BOLD still owns.

Freedom Bakery
États-Unis
Environ 2 ans d’utilisation de l’application
Shop Circle a répondu 21 juin 2023

Thank you for leaving us this review and feedback. It's great to hear such kind comments about our customer support team, it means a lot to us. Also, we are working hard to continue doing improvements to our app functionality 🎉

Have a lovely day,
Customer Success Team I Shop Circle

28 octobre 2017

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

American Paperwear
États-Unis
Environ 2 ans d’utilisation de l’application
4 août 2017

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large

Mydiagnostics
Inde
Environ 2 ans d’utilisation de l’application
Modifié le 2 novembre 2023

UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address another limitation that I've had with this app over the years, it'll be a perfect rating from me. We'll see what happens...

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WARNING! I've been using BOLD Product Options for over 6 years on 2 different Shopify stores and it's been great...until now. When recently integrating it into my newest (3rd) Shopify store, I've discovered a substantial flaw that's new to the app. If you update any of your product/variant prices within your Shopify product database, all product options that use the product will NOT receive the updated pricing. In the past, you were able to click on a 'Sync with Shopify' button which would update all products/pricing within your product option sets. This no longer works. After communicating with support, they have confirmed that the only way to have the pricing update is by manually re-saving your individual product options. So basically, the app functionality has been rendered useless for anyone that has the need to update their product pricing. Manually re-saving hundreds of product options anytime you have pricing updates is not exactly efficient. So this being said, if you plan on having a large amounts of products and product options sets, and will have the need to update your product pricing in the future, this is NOT the solution for you. Until they resolve this critical issue, I can no longer recommend this app.

PosterGarden
Canada
Environ 2 ans d’utilisation de l’application
Modifié le 23 décembre 2023

I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.

Degrees of Freedom
États-Unis
Environ 2 ans d’utilisation de l’application
Shop Circle a répondu 22 novembre 2021

Thank you for your review. So glad that Alina was there to support you and happy to hear everything went smoothly!

31 janvier 2014

Love it. The app does exactly what it says and we use it on most all our products!

Artisan Obscura
États-Unis
Presque 2 ans d’utilisation de l’application
13 août 2014

Very helpful app, allows me to list hundreds of variants under a single product which I have been looking to do for years now. Finally found something that works. Only thing stopping me from giving full stars is an issue with the invoices containing all options, even non selected ones, I am sure there is a simple fix for this though.

EnlightenOz
Australie
Presque 2 ans d’utilisation de l’application
22 novembre 2013

Using the premium version of this app.

Pros:
Adds a whole level of functionality that I was surprised to find unsupported natively by Shopify. It does exactly as advertised, and that's a very powerful thing.

Cons:
To me, Premium seems to be the only reason to use this app, and that's hidden behind another 9.99/mo upgrade. It's a pain to get it up and running, but that is more of a Shopify sjhortcoming. Once this app is going, it works. Unfortunately, the logic doesn't seem to allow for one form item to require a second form item.

The Mark & Lynda Store
États-Unis
Plus d'un an d’utilisation de l’application
8 janvier 2022

The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!

NeatCrowns
Royaume-Uni
Plus d'un an d’utilisation de l’application
Shop Circle a répondu 13 janvier 2022

Thank you for your feedback! We're super glad to hear you had a great experience with our team on resolving your issue. :)

Thanks for choosing Bold!