SC Product Options

The Product Options by BOLD was the only app we found on Shopify that would take care of the complicated, customized, variants we have to each product. With countless paint finishes, fabric choices, and cushion options it takes a lot to build out a product but BOLD makes it work beautifully.
They recently made some much needed upgrades we had been requesting so we love that they listen to their client's needs.

Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.

I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!

I would not be in business without this application! We offer so many custom options and the 100 SKU limit with shopify and only 3 options made things difficult. Once I added this on, we got so many upsales since everything was right there and you could just check things, add things so people add a lot of customization and stuff that really makes more money. Great service - they went above and beyond setting things up, changing elements of our theme, mobile site, etc. Was helped tremendously by Lawrence.

I am stunned with the customer service of Shappify. The way I wanted to use this app is a bit different (and I thought impossible) to accomplish, so I uninstalled it. I then got a personal email from James, and he asked me why I uninstalled. I explained it to him, and he proceeded to spend OVER THREE HOURS OF HIS TIME fixing my product.liquid page so that it could handle the functionality I wanted from this app. He went WAY OVER AND BEYOND my wildest expectations of customer service, staying over 30 minutes after he was supposed to get off from work. A++++ Shappify has my business for life.

This is my first Shopify App Review and I have to say Product Options is a the number one app for my site. I have been using it now for approximately 8-9 weeks. Most of my products are made-to-order with a lot of personalised products, and this app makes it easy for my customers, and looks good doing it.

Bolds customer service was fast & faultless! I had their apps team install Product Options for me, and they had the app installed and working perfectly within 24 hours.
I highly recommend this app & Bold, and i will also be upgrading to the Premium version very soon, as i think it could help me with individual shipping services & pricing.

Thanks!

This app is fantastic. It literally will save me thousands of SKU's, because I have lots of colors of each item, and only a few prices. Therefore, I'm not having to have an individual SKU for each color + item (and I don't need them for inventory).

On top of that huge benefit, it is very quick and easy for me to change the product options, something which was impossible without clicking through and modifying every single entry in Shopify.

The customer service was also awesome, they promptly fixed my installation issue (which was caused by my inept coding, not them).

The only thing I really wish was that it could somehow be connected to the images, so each option came up with a different pic.

I was glad to find this app as it was exactly what I needed for my custom numerology print products. Because the prints need the purchasers Name and Date of birth, they all need to have a type in text option. However, some need photo uploads, while others offer color options, so it was important to find an app that could accommodate all the options in a clean design that matches my theme. The customer service experts at Bold apps were really helpful in guiding me, or making changes for me to help me reach my goal. While there were some gliches between my theme and the app that didn't let me do things the way I first envisioned, I can honestly say I am happy with my final result. I would recommend this app for anyone needing to add multiple option variants to their products.

I've been using Product Options for about two weeks or so, and I cannot praise this app enough! It's made creating & editing products SO easy - I'm building a Shopify storefront from my current Etsy shop, and this has allowed so much more flexibility in options for my customers. I especially love that I can add fields for customers to fill in right on the product page! Hoping it will help with order processing immensely!

I also can't say enough good things about their customer support. I contacted support late Friday night, and first thing Saturday morning MC had emailed me ready to help! She was so quick at solving a couple issues I was having and now everything is running perfectly. Ever grateful for her help, especially on a Saturday!

All in all, highly recommend!

i have been using this app for a few months now and at first the customer service was great and product working well. HOWEVER, I tried to create new options on a new product and it is not working properly now... i've contacted customer service multiple times and the responses have been seriously lacking. i get one response per day asking questions that i've already answered multiple times to different people... which drags out the issues even further. In addition i have another ticket that has been outstanding for 3+ months.... with no resolution..... general jist... the app is more expensive than most apps on the marketplace for this service and I wouldnt mind paying it if theyre customer service was better. but when i have an issue with an app that impacts my revenue, i would expext PROMPT resolution.