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Exactly what I needed for a new mailbox with twelve color options for the outer shell and door (144 variants)! Very easy to use and efficient. I'm going to use it with my curbside mailbox to make the post and numbers product options. Should help drive sales! Awesome customer service too. Very satisfied!
Prompt attention to a self-made problem I was having.
This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!
Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go
Although this app isn't the easiest one we use, it works perfectly for us and the customer service is fantastic. Specifically, Irfan was very helpful as we work to update our site to Shopify 2.0.
Thank you so much for your review. We are happy to hear that Irfan was there to help with your updates. Thank you for choosing Bold!
Great app, very useful. Also great tech support.
Good app. Helpful customer service. Would recommend this app to anyone wanting to add extra product options
Hello there! We appreciate the recommendation, and we're glad that you're enjoying the app to add additional options to your scrubs. Love the colour selection you offer!
Please let us know if we can help you with anything else.
Bold Product Options provides us with the ability to customize - and upsell - options to our products at safeguardian.com. Additionally, we love the flexibility to add check boxes and customer info boxes when additional information is needed. Takes a bit of time to understand how it works (creating options and then assign them to products or product groups but our experience is that Bold offers EXCELLENT support. Highly recommended!
An absolutely great app that include options that SHOULD be included in Shopify. Always quick responsive support. A must have app if you need custom options on your products.
Updating: 10/3/18 Since I wrote my original review (below) in 2014 I've had the occasion to reach out to Bold for support. Today, I needed some help and was lucky enough to get Rifat on chat from the Bold Customer Success Team. I hope his manager knows what a gem he is! Rifat is the best example of someone who delivers a great customer experience. I could tell he cared about solving my problem. Bold cares enough about their customers to hire great people like Rifat, which is why I will continue to be a customer and highly recommend them to others!
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The app is great! The time saving is beyond awesome! Makes it so much easier to get everything loaded and most importantly easy for my customers to order. The customer service that they provide is awesome!! They are prompt, super friendly & go over and above to make sure you are happy. I can't say enough about their outstanding service!!
Hope