レビュー (2,606)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2015年2月26日

I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.

Cat's Tale
メキシコ
アプリの使用期間:4年以上
2019年9月13日

Just submitted a support request. Please deal with it immediately as I cannot spend any more time dealing with the problems. Sometimes the options show, sometimes they don't. I've done everything correctly.

LP Photoceramics
カナダ
アプリの使用期間:4年以上
Shop Circleが返信しました 2019年9月16日

Hello there! We received your request, and have sent you a collaborator account so that we can gain access to some parts of your store, which allows us to figure out what the issue is that's causing the options to show only sometimes.

If you could please accept the request on your end, and let us know when you have, we'll be able to take a look into this ASAP!

編集日:2019年7月23日

I asked for Reps last name because he did so much above and beyond what emailed about Kaiser Joney

Wholesale Door Closers
アメリカ合衆国
アプリの使用期間:4年以上
Shop Circleが返信しました 2019年7月24日

Hi there; thank you for taking the time to leave us a review! We're very glad to hear that our support specialists were able to get things resolved for you and exceeded your expectations - that's certainly what we strive for!

2020年3月25日

Great support, most are very helpful. The live support chat isn't as good at the email support, so I advise emailing but live chat is good if you need someone to pass on a message ASAP and live chat can help with simple tasks. All and all this company will go above and beyond to help you and make this app work for your site. The only negative I have is ease of use over some other product options apps. I have tried them all. Some are near impossible to figure out. Some are easy as pie to set up options. This app is somewhere in the middle. Not hard, not simple, could be a little easier. Otherwise the app works great.

Doggie Diva
アメリカ合衆国
アプリの使用期間:4年弱
2017年6月23日

MC and Paul are nice and quick to solving issues at hand

Shop Interior Ink
アメリカ合衆国
アプリの使用期間:4年弱
2015年11月19日

So far I love the app. There is a bit of a learning curve and implementation took longer that what was promised but it's helped out my store tremendously! I used another customization app but they didn't offer everything I needed. I do recommend this.

Sweets By Jubilee Favors
アメリカ合衆国
アプリの使用期間:3年以上
編集日:2019年9月21日

I have been experimented problems with this app for so long.

But support reached me after my review and took care of all the issues, i wished the problem was solved sooner but it's fixed.

L'Univers Otaku
フランス
アプリの使用期間:3年以上
Shop Circleが返信しました 2019年9月16日

Hello there. I'm so sorry about your experience with our app so far! Unfortunately, it has taken us longer than we would like to sort this out due to the rarity of the problem. However, we believe we may have gotten things to work with help from our development team.

Our Product Expert, Samuel, has contacted you with the information, and we hope to hear back from you that things are working now! If you've decided to go with another app, we completely understand, and are very sorry we could not meet your needs. Ultimately, you need to do what's best for your business. We wish you the best either way!

2018年8月13日

sometimes the support can be a hassle but for the most part the app works for what I need it to.

Adsco
アメリカ合衆国
アプリの使用期間:約3年
2023年8月22日

Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!

EcoBranders
アメリカ合衆国
アプリの使用期間:約3年
2014年1月7日

Products options work well. Would be nice if the app generated custom SKUs based on the options though.

Lencomi Leather Co.
アメリカ合衆国
アプリの使用期間:約3年