리뷰 (2,569)
상세 검색
-
평점별
I run my business with my dad, he fills most of our orders which has now grown to 30-40 a day. We sell hockey sticks, a product with a lot of different variations. Product options is the only way for us to carry the number of variants that we currently offer and saves a phone call/email to our customer when a question is needed. Which means not only does this free up my dad's time, but the customer gets his/her product quicker! Which we all know is very important.
Customer Service response time is best among apps used so far in the upcoming launch of our site. Nir and Subneet have been there to help me with any questions I have. Any strange occurrences, I open up chat and get response immediately. They don't only help fix the problem but they also explain it in a way for me to understand the process and fix the solution on my own. Friendly staff with extensive knowledge. Very helpful so far. :) We will update along the way to our launch date. *Jericho along with Nick Y., Nick F. and Jordan helped fix an issue by next business day. Mona at Bold helped us quickly format where our options showed on the product page so that our online customers have a more user friendly ordering process.
Thanks so much for taking the time to leave us this kind review! We really appreciate hearing that our live chat specialists were able to get everything resolved for you so quickly and explain it in a way that you can both understand, and can help you fix it in the future!
Please let us know if you need any other assistance as you continue preparing for the launch of your store. :-) Best of luck!!
I am using the bold app for my customized products and its working great! The set up was so easy because they're an amazing team. Samuel helped me with everything I needed to run the app smoothly and exactly how I wanted to my store!
After using similar apps I am sure that I will stick around with Bold as it covers all my needs and i know that I have a responsible team with me!
I totally recommend the app!
Hello there! Thank you so much for taking the time to leave us a review. We're glad to hear the app is working for your business! Samuel is fantastic, and we're happy you were able to work with him to get everything set up just how you wanted it to look.
Thanks again for the recommendation, we really appreciate it! Please let us know if we can assist with anything further. :-)
Victoria & Rony were so helpful!! They were very patient and attentive. It is nice to have such reliable customer service when you're still learning! Thanks again!
Thanks so much for taking the time to leave us a review and give our support crew a shout out! There can certainly be a learning curve when it comes to some of our apps so we are more than glad to walk you through any questions you have about them. :-)
So glad we were able to help you out! By the way, your product looks delicious!
This app is wonderful! It's easy to use, and even comes with great instructions if you need help at any point! The staff is very helpful, also. Quick response to any support requests and awesome customer service. I would definitely recommend this app, and would be interested in other apps made by this developer.
Great app and great support, works so much better than other similar apps which I've tried and looks amazing!
This app is FABULOUS! Easy to use, great functionality and the support behind it could not be better. They even helped clean up the look in our theme at no extra charge. I have and will continue to encourage my friends to use the Shopify/Bold Apps combination.
This app is a game-changer. Where before I had to list a bunch of different variants, I can now apply changes across items - amazing. Also, got the upgrade for the conditional logic and it has made collecting custom information a breeze - before I had to collect it in a notes field in my checkout area where most people forgot to enter it, and I'd have to track it down after the sale (a real pain). This app does it all elegantly and well. And the Bold Apps support team is AMAZING. I had some integration trouble with my theme and one of their support guys stayed late to work through it with me. If I could give them ten stars, I would.
Our most valuable app. We provide custom aprons and needed a platform which allow our clients to custom on spot. This app is great and there support is amazing!
www.theapronguys.com
Great App and great support! My problem was solved in a short time! 5*