리뷰 (2,596)

전체 평점
4.7
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 6월 13일에 편집됨

This app looks like not so good.
So many images by addons price were generated.
Because of this app, my all store was messed.

Büromöbel Plus
독일
앱 사용 기간 7개월
2017년 7월 19일

Please read my review before installing this application as this app has a critical bug that they can't fix. As a shop owner, you need to know this information.

I loved this application. I've tried other apps and this is by far the best product option app, only if it worked.

The critical issue that they have not able to fix for past 6 months is that once in awhile, their added options do not reflect on the total price.

That means, a customer think they've paid for the added options, and it even show up in the receipt as if they've correctly added the options, yet it does not reflect on the total price.

This maybe happens once in a hundred sales, but we made so many angry customers. When they receive the package, the option items are not included because they didn't pay for them, and it won't show up in admin, yet it shows up in their receipt!!

There were many cases that we had to send those options for free to cease the upset customers. Some customers understood that it's a technical glitch yet, it does not leave any good impression on us.

Bold customer support has been helpful, yet they just can't figure out why this is happening, or by the nature of this app, this deadly critical bug can not be fixed for good.

I am writing this review so that other shop owners are warned before installing this.
As I said, I would love to use this app again, if they can ever find out the way to fix this.

I do feel that I deserve an apology from Bold CEO as I waited this app to be fixed for 6 months. I have had enough damage for using this app.

Regards.

Walter

Berkeyfilters
미국
앱 사용 기간 6개월
2023년 10월 23일

Great app, and quick response, Kemal and Armin provided professional support, I will definitely recommend this app to someone else.

Best Sex Dolls
중국
앱 사용 기간 7일
2019년 12월 4일

Great ppl Mike is the best. If something is not right they will really try to fix it give it some time

Cartoonizefamily
스웨덴
앱 사용 기간 7일
답글 Shop Circle개 2019년 12월 5일

Hello there! Thank you so much for the review; we're glad to hear that Mike was able to help you out, and we appreciate you having patience with us while we work on your store. :-)

Please let us know if we can help with anything else.

2014년 5월 12일

I like the app, but I wish they were a little more upfront about the installation of the liquid code, and the cost of it. The instructions are not very clear as to how to do it yourself, so really you are left with no other option but to pay the $50 to get them to do it for you.

unglued designs
미국
앱 사용 기간 6개월
2020년 2월 20일

This is a very good app.
The support was solid and helped me with the installation.
It is an application that can be used with confidence.

タイヤ・ホイールカンパニー
일본
앱 사용 기간 7일
2014년 2월 6일

Love this app for our jewellery customisation. Great instructional videos, easy to use, great support

Trilby Phoenix
오스트레일리아
앱 사용 기간 5개월
2023년 6월 25일

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Lamantina
미국
앱 사용 기간 7일
답글 Shop Circle개 2023년 6월 26일

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team I Shop Circle

2013년 12월 9일

Great customer service...speedy response and eager to please. Thanks!

Shop Gh2
미국
앱 사용 기간 7일
2023년 6월 2일

Very good App and fast implementation with the Bold expertise developer for all stores..

Thank you!

Extera
산마리노
앱 사용 기간 7일
답글 Shop Circle개 2023년 6월 5일

Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back.

Have a lovely day,
Customer Success Team I Shop Circle