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Dylan and Nirav just helped me solve a big problem in just minutes. Customer service from BOLD is always excellent!! They fix and teach at the same time. These two guys are lifesavers 2 days before Black Friday. Thank You!
Hello there! We're so happy to hear that Dylan and Nirav were able to assist you with a large issue you had run into - so sorry you found yourself in that situation to begin with!
We love offering world-class customer service to our customers, and love to be able to empower merchants at the same time so that they can learn as well, and fix something should they run into the problem again in the future.
We're so happy that everything was figured out for you before the busy weekend - best of luck with your Black Friday sales!
This has been exactly what we needed for our website. We sell products that have numerous personalizations and this app has made adding them a breeze. It's extremely easy to learn, even for beginners.With the endless options you can add, it really helped expand our imaginations. Thanks for creating such a helpful app!
I've been using this app to implement required checkboxes on product pages that customers need to agree with before purchasing. From shipping timeframes to specific details, this app gets the message to the customer in the easiest, most direct way. I had some issues, but Alina & Camila at Bold were a huge help. They assisted in a timely, professional manner and ironed out some miscommunication.
Thanks for the review. Appreciate the kind words. The shout outs to Alina, and Camila have both been passed along.
Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.
Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!
Excellent customer service! This app has proven to be very helpful to our business. Definitely recommend it.
So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!
Can't thank Shappify enough - you really need this one if you have multiple variants! It has helped out tremendously in terms of faster checkout and customizing our store. The app is a must have, but they were also able to work with me on a few custom tweaks that create a perfect shopping experience for my retailers. Retailers have already expressed how much easier it is to shop now. Not only is the app great, but the entire team is super helpful - AWESOME+++!!!
Awesome customer service and very helpful!
Using this app for a while and in my opinion it is a best app in the market. Very easy to create an options, variations and so on. When you need a help - customer service works very well. Had a minor problems but they fixed quickly. Last time tried to contact via chat and had a great conversation with Gury who helped me. Here is no doubts - easy 5 stars.
What a great app, very easy to use and apply to 100's of products in one click! The support guys are absolutely awesome, and so helpful if you get stuck. Certainly worth the money for such powerful features.