SC Product Options

The customer service with this app is top notch! I messaged support to help set up something I was having trouble with (due to my theme code) and Henrique helped me quickly. I mean, it's ALREADY done... same day! How's that for service?

This app has given our customers the ability to personalize all of their products. This app is great for any company that offers customization.

This app is a must have. It was super easy to setup an very well integrated with my shopify storefront. It increased by bottom line on day one by significantly reducing the number of varients within our paid plan. That kept us in the lower charge per month bracket while allowing us to significantly increasing the number of varients we offer with each product! Great Job, love the APP

Our experience with Bold apps has been EXCELLENT so far! We are using a combination of 5 Bold apps and the complexity has been an issue on my team but with the hand-holding from the Bold Experts like Tamer, David, Dan, Victoria and others we are achieving the results we sought out! Thank you guys!

-Oliver Waller
JJ Virgin Nutrition
Director of Digital Marketing
jjvirgin.myshopify.com

technical support was amazing! They had a very complex problem solved for me in one day. I will recommend this app to everyone!

UPDATED: After leaving my review, I read a few written by less than satisfied customers. Some people are leaving 1-star ratings because they said the prices were not displaying correctly, etc. I don't know the exact cause of their particular errors, but I can tell you this is not a cause to give up. You have to realize that you are adding a third-party code to an already existing and functioning system. Depending on your theme, or the changes you've made to it, or the third-party apps you previously used, things may not always look quite right. And there may be clashes with code from other apps (in my case, I had a clash with an app that I had previously removed!). The point is, Bold support technicians are there to resolve all these issues and make tweaks in your code. Whether it was to change the order in which the options were displayed, or correct the errors with the displaying of the prices, they were always there and helped me get my shop exactly to where I want it to be.

ORIGINAL REVIEW

The customer support I received with Bold has been outstanding. I am not familiar with coding at all and was relying on the easy user interface to create product optimization options for my shop with Product Options by Bold. II had a lot of questions along the way -- each one was answered in a very prompt manner by the support staff. You can email them or request a phone call. I have done both, and both channels of communication worked great. This initial communication helped me get up and running.

Further along, I noticed a few glitches in the way my prices were displaying. This was no fault of Bold -- rather a conflict in code segments between their app and an app I previously used (and uninstalled). The problem was not a typical one and had many scratching their heads. Bold support staff researched the problem for days and tweaked the code until they got it completely fixed and resolved. Many thanks to Cody and Lawrence and their teams.

I feel completely safe knowing I won't be left hanging by the app developer. I have purchased another Bold app since, and highly recommend this company.

We use this app quite a bit on our website and even though it's a heavy app (adds a lot of code to liquid) it does it's job for a great price! Plus, their support is awesome, Just recently spoke to Rahul today and the support I received was tremendous!

Amazing App, works perfect. 0 issues, support is wonderful as well.

Great app! Does exactly what I need to offer custom products.

Miraculous!! Thanks to the whole Bold Team