SC Product Options

Product Options is nice. BUT.... do not think you can create an order for the customer or recreate a new order because the 7 days authorization has passed...(mainly custom product sites, but isn't the point of product options?) Shopify "Draft" order and Product Options do not play together... As this is point of product options (to get around the limitations of Shopify options (only 3 per product) on a product, and Shopify support answer is to "create a draft" order, but you can NOT leverage product options to capture data when using "Draft" orders.

Using the app for about a year now. Love it. Has made me solid amount of money and will continue to do so in the future. The support is quick, friendly and highly competent. Would recommend this app to everyone.

Awesome APP-Easy to use-great and fast customer support.
highly recommend

We have been using the Product Option by Bold app for nearly a year. We are a large eComm site (for women’s fashion) with over 10,000 active product SKUs. Most of these products have very complicated option requirement as we heavily customize these products as per customer’s needs. The options a customer selects triggers a cascade of additional option because of the type of customizations we allow.

We looked at and evaluated a number of apps and came to a conclusion that no other app can really support the types of customization needs we have.

What was specially important for us is their customer service. The went over and above in solving a obscure need we had. The team seemed to be working round the clock on our ticket and handled each communication very very professionally.

I would HIGHLY recommend this team not just for their product but for awesome customer support

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

The app does more or less what it should expect that express checkout can't be used at the same time otherwise the extra cost from the option selected by the customers if not added to the bill which is deeply annoying as you have to call customers one by one all the time to process the payment.

The worst part, once i cancelled my plan with them, they have charged me until the 14.04.20 when my plan was cancelled almost a month before.

I believe that this strategy times the number of people using their apps make them a nice millions dollars on our back at the end of the year for free.

Great app! Our business has a large base of gifters and this has become an integral part to our store. Happy to have it, keep up the good work.

It is powerful, and does everything you need, but please guys, you need to develop a way for us to be able to clear the cache when a new product is published.

We publish a new product every day or two, and the cache time is too long meaning the customers do not get their customization options unless we get in there and manually clear the cache (not something non-developers would probably understand) after each product is published.

Have asked for this option months ago now, but seems to not be on the roadmap still despite support agreeing it is something they have wanted for a while as well.

Just add a "Clear Options Cache" button, or give us an option to set the cache time, and it is five stars all the way.

This app is great...I don't know how I survived without it.

I spoke just now with a customer service representative who was so knowledgeable, helpful and sweet. Her name was, Kelsey. This app was a free trial, I decided to 'give a try', but today, Kelsey, helped me make the decision to keep the app. She has given the company a WONDERFUL first impression. I was having some issues with variant duplication. It turned out to be something I had entered twice but didn't see. She took her time to patiently dig to find out what was causing it and she fixed it for me. I am so appreciative. I am not very computer savvy. Her kindness and understanding was very nice. And, on Thanksgiving, at that. Happy Thanksgiving, Kelsey... and, the team. You are appreciated!