Omtaler (2 569)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
13. februar 2020

Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!

SaddleStitches
USA
Rundt 2 år bruker appen
25. februar 2014

I would definitely recommend this app. It has allowed me to offer the multiple options i need for my products and it's easy to use!!!

little black box, LLC
USA
Over 1 år bruker appen
28. april 2015

I would love to give this app, which I upgraded to the Premium level, and its sister app, Quantity Breaks, a five-star review as it shows such promise, but I can't. I signed up on the 12th and 13th respectively and launched on the 23rd. I was desperately trying to get my products, most of which have minimum set quantities, to show the correct price.
Apparently I have pay for a Bold Apps expert to ensure that a product, which for example, comes in a set of 25 shows "25" in the Quantity box (despite being able to enter 25 units having no discount and 26+ units with a $ or % discount etc in Quantity Breaks), and not "1". Customers can also edit the minimum 25 in the cart to 1 so something is seriously amiss.
Bold Apps seems to be a victim of its own success because no coding can be done until late May and every time I have checked in the last week, Bold Apps live chat has no-one available to undertake chat. So you have to play email tag.
Proceed only if you are an expert coder, have all the time in the world, and only sell items in single quantities.

My Wedding Decor
Australia
Nesten 2 år bruker appen
26. februar 2019

Good Customer Service and fast response to my issue.
They knew was need to be done and did it very quickly.

ITA Sports Shop
USA
Rundt 2 år bruker appen
Redigert 29. november 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :)

Happy Customer.

Raye's Mustard
USA
Nesten 2 år bruker appen
17. januar 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Almacustomdesigns
Australia
Nesten 2 år bruker appen
27. mai 2021

Can't apply options modularly; have to make a whole new set for an item if it has just one tiny difference. If you have a large catalogue with variations expect to be reinventing the wheel over... and over... and over. Changes made in app can take 30 minutes to appear on the site, or not appear ever and require developer intervention (this is a showstopping problem! Especially combined with...) Conditional logic stops working on random widgets of random products and need to be caught, unset/reset in app, typically when a customer takes the time to notify us that something isn't working right. Setting up conditional logic requires visiting two separate places in the app, which is slow and tedious. Ridiculous design choice really. Why two stars? We came from Infinite options, and this was a huge step up from that. We used this and dealt with its shortcomings for over a year. For those weighing options, give W3 Product Options a shot. The staff replied to us within minutes while they were open, with a well thought-out response, and a comprehensive fix from the get-go. Since getting everything situated just right we've had absolutely zero snags that weren't us setting something wrong (redoing the logic on our site was a >24 hour effort, we were exhausted). Their backend is better designed, widgets more functional, whole system works faster. They allow options to be assigned to products a la carte, which has netted us insane gains on upsell efforts, enough to pay for their monthly subscription ,multiple times over, daily.

FuzzButt Fursuits
USA
Nesten 2 år bruker appen
Shop Circle svarte 31. mai 2021

Appreciate the feedback. Sorry for the time spent adjusting options, as well as any delay experienced with changes generating on your front end. We've passed your message along to our developers. We're always working on ways to improve our apps.

25. oktober 2016

Amazing app! Installation was a little hard but still understandable.
Had some problems with the site after installing but the amazing support team has been very responsive and fixed the problems asap!
Thanks to Garrett & Alexa!

Tech Warehouse My
Malaysia
Nesten 2 år bruker appen
Redigert 22. november 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Club Furniture 2017
USA
Nesten 2 år bruker appen
5. september 2015

We haven't done a ton of work with this app yet, but so far it's the only thing that has provided a simple and accurate way to solve a problem we had been having for a while. The monthly price tag is a bit tough to swallow, but I'm hoping that it proves itself worthwhile in the long run. We tried to do the liquid set-up ourselves, but got stuck toward the end. We opted to have one of their team members install it for us. They were quick, courteous, and offered further help if we need it. Great customer service! I would definitely recommend this app, as well as the team behind it!

Him Clothing
USA
Nesten 2 år bruker appen