Omtaler (2 602)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
Redigert 30. januar 2019

Best APP Ever. I could not imagine running my store without this app. "Product Options" has allowed us to have the flexibility to be able to upgrade our products and features on the fly. We are able to up-sell without putting pressure on the shopper. They up-sell themselves... and love it! Very easy set up and maintain. Thank you Bold for such a great product. Had to use customer service chat and Sarah took care of my issues very quickly. Wish every company was this friendly and responsive with their customers. Great service. Five Star.

Gift Crates
USA
Over 1 år bruker appen
7. februar 2023

I have been using this plugin for several months. Since January, my plugin has started to have problems. The customization options of many of my orders have not been counted. Some of the options that should have been charged were not charged in the end. caused me some loss

JamesN.Mak
Hongkong SAR Kina
Over 1 år bruker appen
1. juli 2021

Gave their staff login to implement the app and they managed to break it meaning customers were getting things for free... and now their team havent responded

Impersonate Me
Storbritannia
Rundt 1 år bruker appen
10. januar 2019

I installed the v1 in the past and was not satisfied. The work done on option v2 makes it now a top class app - easy to install and use. Even though we used one of the most complex ajax theme, Julian was very responsive and skilled in making it work for us. He went beyond our initial request to make sure it would work as expected. Great product. Great support. I am now going to look at other Bold products.

Roman & French
Australia
Over 1 år bruker appen
24. juli 2019

We have used this app for about 6 months now to handle additional product options to personalize our products. Worked great initially, something happened at the beginning of this year, the product options are becoming unlinked from the products after they are setup. Customer support continues to blame us even when we walked through a screen share. Then radio silence. Then I the owner had to contact the company again and the support team needed us to start from the beginning with explanations. To this day we are still having issues with products we setup yesterday. HIGHLY SUGGEST NOT USING THIS APPLICATION.

RYTE Sport
USA
Over 1 år bruker appen
Shop Circle svarte 25. juli 2019

Hi there. I just wanted to sincerely apologize about the issues you have run into using Product Options. It certainly should not have taken such a long time to reach a resolution, however I can assure you that Samuel is currently in the midst of writing a reply to further help you with the product options unlinking from your products.

I can promise you that we are dedicated to solving this for you and will do everything in our power to get it working correctly.

25. juli 2017

Bold Apps and their outstanding support really "clicks"! ;) Their apps are easy-to-set-up and very robost. We use in combination with Product Discount and Product Upsell for our protein coffee flavors - mocha, vanilla latte & caramel along with a free present with purchase. You can see an example here https://drinkclick.com/collections/new-special-offers/products/best-value-4-canisters-you-pick-the-flavors-free-shipping-free-gift-you-pick

Click Espresso Protein Drink
USA
Over 1 år bruker appen
Redigert 28. juni 2023

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Chico International
USA
15 dager bruker appen
Shop Circle svarte 21. juni 2023

Hi There,
We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.

Have a lovely day,
Customer Success Team I Shop Circle

15. november 2017

Lawrence was so quick to fix a huge problem on my website just days before my launch! Very thankful for a quick response time and a resolved problem!!

South Of Libbie
USA
Over 1 år bruker appen
5. april 2019

The conditional logic of this program is a welcome change to the many other apps in the store, and the colour swatches are super fun!

Fit 2 Fly
Canada
Over 1 år bruker appen
Shop Circle svarte 8. april 2019

Thanks for your review! Your products look very high-quality, and I love the different fabric and design options. We're very glad you're enjoying the swatches!

12. desember 2018

I am building a online store that offers custom monogramming and I would not be able to offer my customers a quality experience without Bold Product Options. The app is amazing! In addition, I ran into a problem that I was not able to solve myself and so I asked customer service for help. Well, I can't say enough nice things about Rick. He responded kindly and promptly to my email. He took the time to answer each and every one of my questions and to give me solid, workable solutions. Thank you Rick! Thank you Bold Product Options!

Avemonde
USA
Over 1 år bruker appen