Omtaler (2 552)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
20. desember 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me.
No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Zipper and Thread
USA
Rundt 6 år bruker appen
7. desember 2023

We've been using the app for a few years now, works as it should, no big issues. It takes some time to get used to it and set it up, but the support is super responsive and very helpful.

I'd give it 4.5/5 stars only because it takes quite some time for any changes in the settings to propagate on the website and that the Sync button should be much more visible as it is.

Shoutout to Armin for the patience with my code :)

SharpEdge
Slovenia
Rundt 4 år bruker appen
12. juni 2024

Adis was extremely helpful!

Retro1999
Storbritannia
Rundt 4 timer bruker appen
19. februar 2024

The support team was great with helping me install the app and Harun was very helpful, spoke with me on the phone and made customizations for me. Excellent service!

wigzbycharise
USA
3 dager bruker appen
16. februar 2024

Support is GREAT!~

United Monograms
USA
Over 8 år bruker appen
5. januar 2024

Great app! They have lots of options to customize your product variants. And if you have an ideas or suggestions, they are always willing to help make it happen when they can. I've been very happy with what I've been able to do so far and look forward to what they continue to roll out! Plus, Jason and his team are very responsive whenever I have questions. Overall, I'm very happy with the app!

Backyard Bliss Direct
USA
Rundt 1 måned bruker appen
7. desember 2023

We have used this app for several years and it has solved our issues for products with large numbers of variants. We recently had a problem with updating prices on an Option Set created several years ago. Nicholas and Sanjey were super helpful, quick to respond and solved our issues. Highly reccommend!

TCR
USA
Rundt 6 år bruker appen
21. desember 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Lethal Gaming Gear
USA
Over 2 år bruker appen
3. desember 2023

HORRIBLE.
After using Bold Product Options for years it was bought by Shop Circle.
From the beginning, it was impossible to get them to answer emails and get customer support. Literally weeks of no answer to multiple requests.
then I changed themes on Shopify to common Dawn theme.
The liquid disappeared from the order reports despite being in the front end.
easy enough I thought, just request they add the liquid.
They said I need to upgrade to V2, so I did.
Then the shopify orders report shows a million codes and snippets...they say nothing can be done with that.
Then the formatting of options got all weird.
Then all my conditional logic disappeared.
Then dropdowns show auto select.
Then pricing color fonts just randomly changed colors.
Then dropdown box sizes were running across all the page.
etc etc.
ALL OF THIS WAS HAPPENING RANDOMLY....THE SITE WOULD APPEAR FINE THEN THESE WOULD HAPPEN.
SINCE THEN I HAVE HAD TO THROW AWAY 5 THEMES BECAUSE OF BAD FORMATTING AND NOW THE SITE RUNS 5 POINTS SLOWER.
EVERY TIME I HAD SOMEONE FROM THEM TOUCH MY SITE IT WAS A DISASTER.
STAY AWAY.

Sevilla Smith
USA
Nesten 8 år bruker appen
Shop Circle svarte 4. desember 2023

We're truly sorry for the issues and frustration you've experienced with Bold Product Options and Shop Circle. It seems like there have been quite a few problems which have negatively impacted your site and for this, we extend our sincere apologies. We understand every bit of your concern – the smooth operation of your site is our priority too.

It’s concerning to hear about the lack of timely response to your emails and customer support requests. There seems to have been a handful of technical issues, which, we wholeheartedly agree, is far from meeting the quality of service we strive to provide.

We definitely want to rectify this for you. We will have our support team reach out to you to address and resolve each of these issues collectively. We’re committed to ensure you get a better experience moving forward.

Please remember, your feedback is crucial to us, it helps us identify, and improve on, areas where we're falling behind. We’re grateful for your candid review and are eager to turn your experience around.

With respect,
Shop Circle Team

5. februar 2024

Amazing tool and my gratitude to Armin.
I am both pleasantly surprised and genuinely pleased to have discovered such a professional and responsive team.

Motion Factory
Thailand
24 dager bruker appen