SC Product Options , 2 532 recenzje
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Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!
Thanks Alina
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!
Hello,
We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.
However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.
Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.
Best Regards,
The Shop Circle team
We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.
We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.
Thank you so much for recommending us! 🤩
All the best with your business,
Customer Success Team I Shop Circle
Haris was very prompt and helpful. Great to work with.
Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
All the best,
Customer Success Team I Shop Circle
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.
Our support team is always here and ready to assist you!
All the best,
Customer Success Team I Shop Circle
App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!
Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!
Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!
Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us.
We are always here to help 24/7!
All the best,
Customer Success Team I Shop Circle