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First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...
Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page.
We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!
Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.
Hi there,
We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.
Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.
Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.
Best wishes,
The Shop Circle Team
This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!
Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!
This app has been an amazing asset to my website. It has allowed me to offer a wider array of products, giving me the opportunity to gain more customers. Very user friendly, I can't imagine not having it for my site!
We use this with all of our teddy bear gifts Hugs Boxes because all of these have the exact same options - ready-made gift messages, custom gift messages, and signature fields. Using Product Options enabled us to easily roll-out these options across all products - instantly! Plus, their support has been top-notch! Great work!
-The Serious Teddy Bear Company
This is a great little app. Easy to setup, use and keep updated. It's really a must have if you have any type of non-standard retail product that requires customization beyond just color, size, etc.
Haris was very prompt and helpful. Great to work with.
I love that this app has LIVE help! Paul helped me configure the conditions for an option I havel . I offer engraving as a paid option and wanted a drop down after someone clicked "yes". Couldnt figure it out for the life of me. After talking to Paul, it was done in 30 seconds. This app has worked out great for my new store . I migrated from WooCommerce on Wordpress
Bold Product Options helped implement an improved way of a product offering for us. Alina was very kind! She provided clear information and helped get this accomplished quickly. Thank you!/Added 7-15: Again they came through (Haris) with all the help we needed and great customer service!
I'm loving this app so far and the support help is outstanding! Thanks Cole!