SC Product Options

This app is very much needed. We wouldn't be able to function without it. Shopify only allows 3 drop-down menus. Some of our products require more and this app does just that. Their customer service is top notch also!

Outstanding App with Amazing Features & Support!
I’ve been using SC Product Options for over 5 years now, and it has exceeded all my expectations! The app is packed with powerful features that are intuitive and easy to use. Whether it's the sleek design, seamless performance, or the innovative tools, everything works flawlessly.

What truly sets this app apart is its exceptional customer support. Anytime I’ve had a question or needed assistance, their team responded quickly and went above and beyond to help. It’s rare to find such dedicated support these days!

If you're looking for an app that delivers both top-notch functionality and incredible service, look no further. Highly recommended!

Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.

Edit: Had another issue regarding option sets not appending and Saro + Vishal were very helpful in solving the problem and managed to have it fixed in a week.

Met for a call to discuss issues I was having regarding page freezes and SC Product options-- they were quick to help and helped me realize it was a different site issue entirely.

Very grateful for their assistance!

The level of service and support from this team is second to none, they are always on it when we need assistance. I have asked for help on more than one occasion. The assistance was quick and precise. I highly recommend SC Product Options. I have had multiple help sessions with the team, they are extremely fast.

The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.

Amazing, above and beyond! Thanks for your quick response and successful reparation.

You really changed things up! I am a creature of habit. Hoping you put back the ability to add options while a product is still a draft.

Lina has helped me tremendously find my way around. She is a keeper!

Thanks!

The app is fair at best. It takes forever to sync to store (it seems I need to do this everytime I add a product). Adding an option set is tricky and not intuitive.

2024 Update:
I used to like this app when it was still run by a company called Bold Apps. Then, it seems they sold it to some company called Shop Circle and it's terrible now.

I've installed a new theme and I had to get them to reinstall their app on it. It's been a nightmare - at first, it looks like everything is done, then you find out that there are things wrong all over the place and so you try to get them to fix it.

They say they fixed it, then you find something else wrong somewhere else - OVER and OVER again. And it's not like one person is helping you - you get passed from one person to another, everyone doing a piece here, a piece there. I'm really upset and thinking about removing this app completely.

So disappointing.
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Previous review:

I normally really LOVE Bold Apps and I think they're a good company, but this app definitely has some issues that they can't seem to fix for me. In particular, the app seems to randomly apply the options to some products and not others, giving me and my customers a very inconsistent experience. When I try to contact Bold, they are "kind of" helpful, but the thing is, I get passed from one rep to another and often have to explain the problem over and over again. I also feel that the reps do not read my messages carefully, because sometimes they make suggestions for things that I've already tried doing, which makes me feel like I'm wasting my time. I'm STILL trying to get it to work properly, after having it for over a month and paying for the $20 subscription. It's been a frustrating experience, but I'm hoping that Bold will try to improve this product, because so far, I don't feel like it's "there" yet.

The fix to the app was made very quickly the communication throughout was great!