Recensioner (2 554)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
31 december 2023

I've used Product Options for several years and it always works well and customer support has always been excellent and prompt. I just got done with a customer support chat with Amit today and he was able to work through my issue on the spot. I appreciate all of the help and prompt service that Amit provided today.

DANDA Awards
USA
4 dagar användning av appen
25 augusti 2023

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

Meier Skis
USA
Ungefär 6 år användning av appen
26 juli 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Flowers by Rhi
Australien
Nästan 5 år användning av appen
17 december 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Suits You Competition Suits
USA
Mer än 4 år användning av appen
11 december 2023

Incredible Service, incredible app. There are some limitations but the service team have jumped to assist and add improve things so I feel it will eventually be perfect for our needs. Service is insane from SC, such a load off!

Siyamuva
Sydafrika
5 månader användning av appen
2 augusti 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

Jayco Mailboxes
USA
Mer än 4 år användning av appen
2 augusti 2023

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Epica
USA
Mer än 6 år användning av appen
27 september 2023

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.

Also big shoutout to Nicholas, Haris, and Alina for their customer service!

Something Greek
USA
Mer än 8 år användning av appen
20 november 2023

For $50 a month...this app should be 100%. I've had nothing but trouble with this app, and the way you have to set it up is so painful...that you end up being stuck with it for a LONG time before you invest the time to switch to something else. Every time I make a product update...I have to contact support and they have to manually fix it. And I know what I'm doing, I'm quite tech savvy. This app is buggy. Their customer service team is fantastic, I'd give 5 stars for that aspect...they try their best to help you and are quick...but they can only help with so much when the app itself has consistent system errors.

circleandsquaredecor
USA
Ungefär 2 år användning av appen
25 september 2023

The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.

K&S - Sydney
Australien
Mer än 3 år användning av appen