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Helpful on Chat! Samuel answered my questions and put to rest a few small worries. I have a few to go, unfortunately, outside the scope of Product Options by Bold.
I enjoy what I've found thus far. A very advanced application that can handle intricate pricing tasks further than what I have yet to find.
Fantastic app for the customization power it provides. The support team is also really friendly and quick to respond!
Just a few months ago, I opened a Shopify store that sells 2.5D personalized products. What is 2.5D? It's like white relief sculpture that will show a picture when backlit. So, it's not just a picture. It also has texture and backlight. Customers can put their picture and choose designed words or quotes below their picture, and they can even put custom texts! This basically means that I need so many personalization feature on my product page: file upload, dropdown menu, radio button, text box, etc. There are several apps in the market that offers personalization and it's definitely not easy to find the perfect one. After doing my research, I decided that all my requirement can only be met with Bold Options app. Yes, I've done my research and I know that only Bold Options app offers the most complete, all-in-one package, for ultimate personalization. Trust me, I'm a perfectionist and I think that Bold Options app is near perfect.
Lawrence from support is awesome! He helped us write custom code to reflect our needs. Bold has the BEST customer service
After trying many other customizer apps I finally landed on Product Options. Great product and support, they helped get setup and guide me through any issues I had. I would highly recommend this to anyone who needs to add some customization to their products.
Awesome Customer Service!! Thanks guys!!!
So far the app has been great and the support has been nothing but helpful!
Apparently I left a review for this app 8 years ago when I first installed it, and at that time was very impressed. However, I can say that my opinion has certainly changed and this app has now been permanently removed from my store. The customer service is very poor and it appears they only want more money instead of taking care of long standing customers - not to mention the fact that I was quoted 2-3 business days for a response and didn't hear anything for an entire week. Highly recommend looking at other apps for variants instead of wasting time and money with this one.
Sanjay was most helpful and friendly! I had issues with coding on my product page, but she helped and fixed it ASAP! highly recommend this app.
There is no developer better than Bold!
Been using a couple of their apps for a while on multiple Shopify stores.
Carter helped me customize the apps to my theme and business with a breeze.
Thanks again!