Recensioner (2 569)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
5 december 2017

BOLD the app and the entire team rule. I love working with them. They have every solution and are always on their game. Killer products and company. Thank you!

Festflags
USA
Mer än ett år användning av appen
3 juni 2020

Love the Bold App! So many capabilities and it works so smoothly. Aryan was such a great help setting this up and troubleshooting anything I needed support with. Thank you Aryan!!

The Franciscan Store
USA
Mer än ett år användning av appen
15 april 2020

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

ZiZU Optics
Kanada
Mer än ett år användning av appen
Redigerat 28 oktober 2021

Update 10-28-21 Unfortunately, I have to change the review I gave before after my latest experiences. After I realized the app created 2 issues in my shop I had to wait almost 2 weeks to get it fixed. This is unacceptable these days for an online shop, especially, when the app is a high-priced product. I had issues with my upload button, my customers were not able to upload their images for days. Also, my option prices showed up not correctly, so that my visitors always saw overpriced products!! Another big negative issue is, if my customers choose an option and change the quantity on my product pages, it will show a wrong price to my customers (30% less), so I will lose money and it is not trust-building. Jeff from the customer service told me, I have to go for a third-party service that could fix that. Wow, I can't believe that, I buy an option app that fails when my customer changes the quantity!!! The customer service which impressed me when I started with the app, disappointed me this time completely. Jeff was not solution orientated and it took too long for my startup. I will definitely think about changing to another option app developer.

FromPicToArt
USA
Mer än ett år användning av appen
Shop Circle svarade 23 augusti 2021

Thank you so much for the kind review. This just makes us so happy that we were able to provide the support that you needed. Thank you for using Bold and your recommendation!

5 januari 2014

so far its been working out for us pretty well.

1 Pure Vape
USA
16 dagar användning av appen
18 april 2019

Excellent app to offer additional services for the products I sell. Iurii from Bold apps took care of the installation for me and customised it to suit my website. Can't rate their service highly enough. Thank you!

Distons
Storbritannien
Mer än ett år användning av appen
Shop Circle svarade 18 april 2019

Thank you for your review. We're glad our support specialists were able to help get the app running and integrated with your website theme! Don't hesitate to reach out with any other questions, comments, or issues you run into.

Love the look of your washing machines; there's a lot of really nice colours!

Redigerat 24 augusti 2018

Second update: This is by far the best app support out of any app we've come across or used on Shopify. Recently Shubhneet helped me work through something through multiple emails and a phone call - she was very on top of things and exceptionally quick.

First update: Nick has been incredibly helpful as we've worked through the app. Everything from guiding us on how to set up what we want to doing some coding to help achieve the look we want. All around awesome support.

So far, so good! Just installed the app and Parminder has been great helping navigate through questions quickly - love the live chat feature!

Altered Clothing
USA
Mer än ett år användning av appen
1 november 2017

The product and the support we received is beyond unbelievable.

MC deserves a promotion. The amount of time she put into our requests was second to none. She went beyond the standard call of support to explain, fix, and teach, so we can fix our own issues in the future.

I'd give 1000/5 if I could.

MC is awesome, thanks a million.

Stovesupermarket
Storbritannien
Mer än ett år användning av appen
Redigerat 12 september 2017

Excellent idea, excellent app and really excellent support from the whole team of Bold and especially from MC.
Thank you so much

Flair Merch
Storbritannien
Mer än ett år användning av appen
12 april 2021

Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!

The Stately Hound
Storbritannien
Mer än ett år användning av appen
Shop Circle svarade 14 april 2021

We are so thrilled that Alina was there to help you with styling :). Thank you for the review!