SC Product Options , 2 543 recensioner

STILL TRYING TO GET A HANDLE ON IT'S FULL CAPABILITY. AS WITH OTHER BOLD APPS, USER FRIENDLY AND PRODUCTIVE.

not recommended , too hard to setting and support delay in reply , btw i don't like this app and support

I want backup the negative feedback on Bold's services.

The support agent wrote an email 15 minutes passed the appointment time "Tried calling your for our appointment today and was unable to get through each time i called."

1. First he only called twice on my number;
2. One does not need to try my number twice to figure out "unknown" caller cannot go through my phone;
3. He could leave a voice mail instead of email me 15 minutes later.

His time is value and I need to book for his help. My time is also valuable.

This is the second time their support team disappoint me.

I would say, their supporting team in general, very bad.

Am not able to figure out how to use app on my own. Did not find app to be user friendly and found customer service to be very poor. Would not take time needed to properly explain and or walk through setup. Will not keep this app.

Waiting to see how this app performs

I honestly don't understand how this company got so big because they do not know how to code, and not a single one of their apps can be installed at the click of a button, like it should be. Even the basic automatic install of the app doesn't work, so even before the app is installed, you have to waste your time with support. It's always a massive headache to setup anything, there is barely any help, and the help area is very confusing, very un-intuitive dashboards, annoying chatbot support and when you finally get someone you learn you have to wait 5 days to get help. I tried a few of their apps 4 years ago and it was the same headaches. Avoid this overpriced company, there are much better ones that do the same thing, and who actually know how to write code and care about their user's experience.

Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!

Don't bother - completely slows down your website! Options work fine, but makes the website load a lot slower.

Great app, good for product options and changing prices of additional extras.

Love it! needed something simple and effective to allow my customers to upload files. Bast part these guys actually get back to you when you have a question.