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The fix to the app was made very quickly the communication throughout was great!
Works as expected. Great customer support!
Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!
We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!
Great app and have been using for many years. The customer support is also very good, and they respond quickly and fix any issues you have quickly. Highly recommend.
Great customer support! Any issue I have they tend to immediately.
We have been using this app for a few years now and really love its functions. With this app, our customers are able to customize their roller skate to build it exactly as they dream of! I don't know too much about coding and this app was easy to use and implement. If I ever need assistance, their support service was speedy and helpful.
This app has allowed me to add all the different variations needed.
My customers can build their own products from our site!
Vishal and Emir were able to fine tune the swatches to ensure our customers could see all the details of the product selections.
Jon
JB Custom Fabrication
After a small learning curve on how to set everything up, the app is very easy to use. Customer service through the in app chat is better than any other companies and fix issues quickly and at any time. I had an issue at 1AM then got an email stating it was fixed by 3AM.
We installed Product Options back in 2013 when BoldApps managed it. Had minimal issues up until ShipCircle took over. Started having issue after issue. Back in 2024 we started experiencing app incompatiblity with Shopify's update and Shop Circle was clueless about their own app. I was promised "fix" after "fix" for months with no improvement. They didn't even know their own features offered on their upgraded plan. We lost thousands of dollars in revenue and discovered that Shopify doesn't stand behind their app developers OR store owners. I recently switched over to BigCommerce for numerous reasons and my only regret is that I didn't switch sooner. Major game changer for our business. The reps are helpful and actually care. Their knowledge base is amazing. I was a Shopify customer for 10+ years and their customer support is non-existent. BigCommerce is the way to go to prevent ALOT of frustration and wasted time.