SC Product Options

AMAZING CUSTOMER SERVICE. I have an emergency with my site yesterday and this team came to the rescue. They worked tirelessly in order to get my website up and running correctly. I HIGHLY recommend this APP and TEAM. Top notch all the way.

Cheers

Had a small issue after updating to a new theme. The team solved my issue within minutes. Quick response, very helpful! Very impressed with their customer service!

I cannot stress enough how much fun working with the techs at SC Product Options has been. These guys are the most proficient developers we've ever come across with our third party Shopify apps. Armin was able to fix and update our code within hours time and even the Theme provider was shocked that the SC techs could navigate our theme better than they could. If I could give SC 10 stars I would.

Great support!

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.

We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.

So not only a great app, but fantastic customer service as well.

I have been using the Product Options App since 2016. Back then, I reached out to a Shopify code expert to modify the app to suit my specific needs because my store had a lot of products and a lot of product variants and I wanted the price to update as options were added. The product Options App was the only one that came close to making my store work how I wanted it to and after the mod's, it has been amazing for the last 7 years! Anytime I had technical issues, the team were awesome and assisted, even though I had the app modified. The recent app upgrade clashed with my code modifications and broke my website. Despite the issue not being anything to do with the SC Team, the amazing Armin Krndzija from SC assisted (over the weekend), modified the code on my website and had the website up and running (better than ever) in no time! The recent upgrades now include the modifications that I had made (at a significant cost) as standard. The app is even more awesome than before as it makes the setup so much easier and the customer support I have received from Armin and previous Product Options team members is phenomenal. You could have told me that because I modified the code that you can't help me but instead you fixed it with a smile. 5 ++++ stars SC. Thanks

Just install this app because our store have product over +100 variants.
The code installation process is very complicated and the support team help us to do so. However, I've been waiting for 3 days and it's still not installed, been chatting with support, and emailing different people and they kept me waiting for long time. At this point, I'll need to look for a different app because they cannot install the app on my theme.

The app is pretty easy to use and the customer service is awesome. My product manager, Harun Fazlagic, was very helpful and responsive and I look forward to working with him more in the future.

For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!

Quick and prompt service. Have loved working with their help support