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The fix to the app was made very quickly the communication throughout was great!
Product Options works great when you need to ask customers for extra fields information when selling items. We've been using it production for several years now. Product support is both responsive and helpful to assist with product updates. Highly Recommended.
This app is invaluable to our shop -- it allows us to offer our customers clear and detailed choices for all of the personalization options we offer on our handmade toys. Their customer service is excellent.This is a MUST if you want your customer's shopping experience to be straight forward, easy to navigate, and easy to convert into sales!
I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.
I have been using the SC Product Options for years now. Any issues or updates needed are swiftly resolved. Highly recommend.
AMAZING CUSTOMER SERVICE. I have an emergency with my site yesterday and this team came to the rescue. They worked tirelessly in order to get my website up and running correctly. I HIGHLY recommend this APP and TEAM. Top notch all the way.
Cheers
Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. they helped with so many custom request moving the app from an old theme to a new one. they kept going till the problem was fixed. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!
Thank you so much for your wonderful review! We’re thrilled to hear that you find SC Product Options to be a valuable tool for customizing your offerings and that our support team, especially Samantha and Rony, were able to assist you efficiently. Your recommendation means a lot to us, and we’re glad we could help make your transition to a new theme smoother. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!
Best,
The Shop Circle Team
I use Bold Product Options for all my products to personalize them. I had a small issue with colors and they fixed it for me within 15 minutes. Amazing support!!
We are very happy with this application; it allows us to sell some of our products more easily. The support team is very responsive, highly professional, and always attentive.
Thanks to the entire team — from the managers to the developers...
We appreciate very much the SC Product Options for our store. It is super powerful and easy to use, and it enables us to do more customized types of product choices for our customers. We are also very thankful for the support we received from Emir regarding the implementation and recommendations for our specific requirements. Thank you!