รีวิว (2,569)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 87% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
5 มีนาคม 2018

Bold Apps has been extremely helpful in setting up my shop.
They have responded to all my requests very quickly and implemented what I wanted in my shop.
I am very pleased with Bold Apps and the product options.
Thank you.

Abiza 2
สหราชอาณาจักร
ประมาณ 1 ปี ในการใช้แอป
30 ตุลาคม 2019

Customer service is excellent - I have had a few user errors and they are quick to respond and fix the issue. Chintan was great on the live chat.

Thank you Bold Product Options for such great customer service.

Freedom Company
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
Shop Circle ตอบแล้ว 31 ตุลาคม 2019

Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly.

Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.

แก้ไขเมื่อ 2 ตุลาคม 2017

At first we had some issues in the past that took a while to resolve. However, Paul and Lawrence worked with us, and we are now up and running and everything seems to be going good. I must be honest, we have A LOT of option sets, and we pushed the software to boundaries it may not have been designed for. We did experience some of the negative sides of things as mentioned in some of the comments, but they stepped up their game and made things right! I must give them credit for that. Thanks guys for all of your help!

Self Reliance Outfitters
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
29 กันยายน 2015

I have had this app for a while now and it really does do what it says on the tin, any problems have been sorted out quickly by the friendly and happy to help support team.

Funkyribbon
สหราชอาณาจักร
12 เดือน ในการใช้แอป
31 มีนาคม 2015

We use this on all 3 of our Shopify stores. Couldn't live without it! Bold apps is the best in shopify apps and can't wait to see what else they come out with.

ZeroHourXD.com
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
29 ตุลาคม 2013

Great app! So happy someone finally created this! Thank you!

Virgin Vapor
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
14 พฤศจิกายน 2013

Excellent Add-on. Brings your custom product to life.

Digi3DWorks
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
18 กรกฎาคม 2014

The only reason I am giving any stars at all is that once the app is finally working it does what it says. My problem is more with the customer services I received. Each reply back to them took days to get an answer and even though I had gotten one reply on a Saturday, when the problem escalated to a LOT of lost sales I was given the excuse that they are closed on the weekend (then why did I get a reply on the middle of a weekend day?).

Basically the initial installation which I paid and additional $50 to have done, was done incorrectly. Didn't get a reply for three days and had to use an old version of my theme to make due for the mean time. That was fine, it happens. But then instead of fixing the theme it was suppose to be on they wrote over my back-up copy of my old theme and it was STILL broken! (when you ask for the installation they ask for the themes that you'd like it done on so why this was mixed up I will never know). So for the busiest time period of my shop I was left with no functioning theme, no back-up to resort to, and no apology other than another couple of days wait (this had gone on for well over a week) other than we are closed on the weekend I'll fix it now and never actually said when they were done. Later I discover the test settings they'd put to make sure things were running were still left active so a few of my listings had blank drop downs labeled test, making my site look kind of sloppy.

My back-up theme is still written over and has to be completely rebuilt and after all the money I lost because of their multiple mistakes you would have thought a refund or some comped subscription credit was in order. I lost easily $500 to $700 in sales given how high my abandon cart rate jumped over this time period. Very very very unhappy with this company's service

GeekeryMade
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
15 มิถุนายน 2017

Works great. Didn't work on my theme and they spent the time to install it manually and it's working great.

Appreciate it, great app.

Sale E Liquid
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
17 ตุลาคม 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use.

Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

NorthwindSupply
สหรัฐอเมริกา
12 เดือน ในการใช้แอป